RingCentral Phone

You provide us with a Mailbox for Groups/Queues, why not allow us to program a key on the phone showing when there are messages, and providing access to those messages?

When block all calls is turned on for an extension currently you are only able to add area codes and DIDs to the whitelist. This becomes an issue when the same CID is used for all devices, as allowing the CID would enable all devices to call the b...

Department drop down menu when creating a new call queue is not searchable and is not in alphabetical order.

I have a call center where all phones ring simultaneously. There are known GOOD and BAD inbound calls. The bad ones get missed because the agents dont want to talk to them. We need the ability to block the Caller ID so all calls look the same

This is a great feature that I have tried while calling other businesses. Their system answers the phone and will say "press 1 and we will text you a link to our online ordering" it could also be used for "press 2 and we will text you a link for e...

be able to forward calls automatically by dialing star codes on deskphone

This will minimize call recipients' suspicion of unrecognized Caller IDs by identifying our outgoing calls as coming from a known and trusted business. It will also differentiate us from our competitors.

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient

inbound and outbound call

survey phone system