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RingCentral Phone

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Ability to disable Ringout Feature for users

Customer have asked for the ability to disable RINGOUT for users who users cannot ask the system to call their mobile first before making the call. This is to ensure certain users are using the system as customer see as "Proper" and "Unnessasary"
Guest over 1 year ago in RingCentral Phone 0 Under review

Block All Recordings By Extension Number

There should be a configuration switch available for every extension to block ALL recordings associated with that extension - Inbound/Outbound INTERNAL calls and Inbound/Outbound EXTERNAL calls.
Guest over 1 year ago in RingCentral Phone 2 Already exists

Option Add a non-Cyberdata paging device to the paging group

As per RingCentral article# 5925 https://support.ringcentral.com/article/Paging-Frequently-Asked-Questions.html Only paging device that can be added to the system are CyberData. Requesting to have an option to add an Axis SIP speaker- paging devic...
Roland Angoluan over 1 year ago in RingCentral Phone 0 Under review

Include "Called Number--User Direct Line" variable in Call Handling Template Menu

When making a Call Handling template, you do not have the option to create a condition for "Called Number." This may have a variety of use cases, but in my case, I would like to apply a rule to all users that when a fax is sent to their direct lin...
Guest over 1 year ago in RingCentral Phone 0 Under review

Hold music doesn't respect party placing call on hold, uses target

The hold music between two RingCentral parties uses the settings for the person called, not the party that places the cold on hold. This is bug as it doesn't respect the settings of the party placing the call on hold.
Lenard Fudala over 1 year ago in RingCentral Phone 0 Under review

Feature to notify a user that he is logged in to a HotDesk phone and the ability to choose to logout.

This feature will allow the user to logout via notification to be able to login to another HotDesk phone on another location. Without notifying the admin.
Guest over 1 year ago in RingCentral Phone 0 Under review

Dial hyperlink on PC through Softphone to connected deskphone...

When making an outbound call from a customer file, it would be beneficial to be able to copy the phone number from within said software and paste into softphone which then dials out on the connected desk phone. This prevents errors and I believe w...
Jeff Byrn over 1 year ago in RingCentral Phone 1 Already exists

Once reached the VM, the system should send a Youtube link to the caller

I wanted to have the feature where the caller will receive a youtube link on their number after routing them to the voicemail
Guest over 1 year ago in RingCentral Phone 1 Under review

RingMe button to ring Call Queue

The customizable and embeddable RingMe button only allows you to specify an IVR or a User's extension. It would be beneficial to allow the call to ring into a call queue. We presently have queues set up for sales team and support team, but no way ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Leave blank space between extension on the desk phone

It would be nice to be able to leave blank spots on the desk phone, when you have an extension insert. That way you can have your main people on the phone, and the rest will be on the extension insert instead of the misc. people split between the ...
Kayla Perez over 1 year ago in RingCentral Phone 0 Under review