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RingCentral Phone

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Ability to whitelist a single or multiple numbers in a blocked country.

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...
Guest almost 3 years ago in RingCentral Phone 1 Under review

I'd like to be able the schedule conference calls in the future

I'd like to be able to schedule conference calls at a future date, right now I can set up a call immedicately.
Guest almost 3 years ago in RingCentral Phone 6 Under review

Access to old call logs

Cx wants to access call logs for the full year of 2019
Guest almost 3 years ago in RingCentral Phone 2 Under review

A text to speech option on call queue like the IVR menu prompt

A text to speech option on call queue like the IVR menu prompt
Ryan Resultay almost 3 years ago in RingCentral Phone 0 Under review

Forward button to Polycom phone connect with Call Queue

Currently, forward button to Polycom phone will only work when forwarding it to another extension. Hope this option will work too when forwarding it to Call Queue.
Jessa Remo almost 3 years ago in RingCentral Phone 0 Under review

Sitewide phone configuration updates

I have a client that is never able to dial a 10-digit number when transferring - the timeout is just too short for them. There is a way to modify this by going to each phone individually via IP, exporting a config, editing it, and importing it bac...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Option for fax image to be attached to email notification of successful fax.

The pdf of the sent faxes have the information showing fax number time sent, etc. and are good proof of a timely fax. You can get it by downloading it from the app, but it would be nice if you had the option to just have the pdf images attached to...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Revert conference prompt when transferring a call

Our sales side of our business revolves around fresh salespeople transferring prospects to our more experienced ones. This message is pretty disruptive to the flow of the call. If you cannot revert our firmware to what it was before please make a ...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Please make it possible for two different numbers ringing on the same line to have unique ring tones

This would allow someone working with two different companies such as myself to differentiate by ringer the number the caller has dialed to reach the line. In a perfect world I could prepare myself and answer with the correct company greeting.
Guest almost 3 years ago in RingCentral Phone 1 Under review

Warm Transfer Voicemail

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.
Phonehub 1 - Potaia almost 3 years ago in RingCentral Phone 0 Under review