RingCentral Phone

Hello Ring Central, A lot of our customers are asking for the feature Ring Back Ring Tone. If the customer has been in a hold for x amount of time and the phone rings back to the main line, the system should recognize it as an existing call and no...

If you park a customer using the park button then anyone in the business can see that there is a customer to be picked up. Anyone can answer it. Not the same as a hold button where only the person who selected hold could answer. Multiple park exte...

Current voicemails are saved in m4a using aac which is a lossy format. Converting to alac still using m4a would provide a lossless format and better quality for our business needs.

Have had many users ask about this as they often miss opening portion of calls they are monitoring because they try to connect with *80 and are told the call hasnt connected yet. They try again and find out they missed the introductions etc. Was a...

We have an Employee line that can't be heard unless near the phone This line rings a single phone that often goes unnoticed by our day shift crew and our night shift crew due to loud machinery or not being near the phone. We would like to be able ...

Our sales side of our business revolves around fresh salespeople transferring prospects to our more experienced ones. This message is pretty disruptive to the flow of the call. If you cannot revert our firmware to what it was before please make a ...

Sometimes our clients need translator services. We would like the ability to transfer our client and their translator (who's on a different line) to an extension. Currently, if we attempt this it disconnects both lines.

Allow calls from extension to extension 24/7 even if external calls are set by Custom Auto Receptionist Schedule or Custom Extension Schedule.

I need this feature (like all other phone systems have), that will allow the user to dial a prefix before the number and different prefixes will send different caller ID numbers: -Certain phones can dial 9 + the phone number to use the Main compan...

If a user is in an appointment, away for an extended period, or on lunch, it would be helpful to forward the calls to a receptionist. Currently the call forwarding feature can only be enabled during specific times. It would be helpful to allow the...