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RingCentral Phone

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Controls for Recording Mute Announcement

The announcement is disruptive to the call. I would like to be able to configure controls to allow, disallow, or change the recording mute announcement. I would like to do this on either only the other end, or both ends of the call.
Daniel Porterfield 10 months ago in RingCentral Phone 0 Under review

Numéro groupement affiché après redirection vers numéro externe

Bonjour, J'aimerais, lors d'une redirection d'un groupement intégrant plusieurs membres vers un numéro externe, afficher le numéro du groupement et non le numéro du membre. Cela peut servir notamment lors d'un enregistrement sur un partenaire exte...
Admin DORADO over 1 year ago in RingCentral Phone 0 Under review

I want to work our analog fax machine without using OBI or ATA

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA
Guest over 2 years ago in RingCentral Phone 1 Under review

ENTER to answer calls

ENTER to answer calls
Andrew Alvarez 10 months ago in RingCentral Phone 1 Already exists

Global CLI Presentation for outbound calls

Each user is set to present the companies main number for outbound calls. To change it so they present their DDI (primary number) requires the change to be made on each user individually. There should be an option to set the outbound call profile ...
Aaron Healey over 1 year ago in RingCentral Phone 0 Under review

flip calls to desktop

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT featu...
70570 Hear USA over 1 year ago in RingCentral Phone 1 Needs more information

Call history on the Polycom VVx450 to set in All calls

Can easily check the call history on the phone device
Jonas San Luis 10 months ago in RingCentral Phone 0 Under review

You need to add a blocking feature for calls that come through to phone numbers assigned to hot desking phones.

There's no way to block all incoming calls only for calls to phone numbers assigned to hot desk phones. DND will block all calls. When a user logs into a hot desking phone, they're not going to want to answer a call that is accidentally sent to a ...
Edward Lee over 1 year ago in RingCentral Phone 0 Under review

Text-to-email, and voicemail transcriptions to email font point size is WAY TOO SMALL.

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...
Steve Ochs over 1 year ago in RingCentral Phone 0 Under review

Treat voicemail messages in the same way as call recordings and store in archive

Treat voicemail messages in the same way as call recordings: Store in Archive Make available to any properly authorised user Callers can leave messages containing important information (cancel an order, change of phone number, email address etc) a...
Tony McGinty over 2 years ago in RingCentral Phone 2 Under review