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RingCentral Phone

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Conference Calling: Admin to change host code/participant code for security reasons

I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security reasons. It’s worrisome that RingCentral doesn’t allow this option.
about 3 years ago in RingCentral Phone 3 Under review

Automated text status and the ability to book meetings through text options

if there was an option to set a text status for clients who are texting. As well as using AI to identify keywords. Like if a customer texted “schedule a call”, they could choose a time for reps to call them back. Or it would be added to the reps c...
Dakota Montavon 17 days ago in RingCentral Phone 0 New

Restart multiple phones at once

It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.
James Njangi about 1 month ago in RingCentral Phone 0 New

When an outbound call is connected play a prerecorded message before connecting callers

We have SIP devies that have a single button to call a number or extension when pressed. In our current situation, we need a way to play a prerecorded message when the outbound call is initially answered, then after the message has played, connect...
Ryan Cosby 7 months ago in RingCentral Phone 0 Under review

Customize Audio for Call Park

Some users have asked for the ability to change the Call Park hold sound (currently set to typical ringing) to instead be music or a personalized audio message. This would greatly increase the chances of someone sticking around to complete their c...
Logan Kesselring 7 months ago in RingCentral Phone 7 Under review

Microsoft Store

Make the RingCentral Desktop App available for download and install via the Windows store.
Steven Sack about 2 months ago in RingCentral Phone 0 New

Ability for agents to see their schedule Weekly.

Right now agents can only see their schedules by day in WFM and it would be helpful for them to see their schedule in a Weekly view.
Diana Perez 7 months ago in RingCentral Phone 0 Under review

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
about 3 years ago in RingCentral Phone 3 Already exists

Poly Rove 30

The Ring Central corporate directory is not yet available with Polyrave 30. It makes the phone less than ideal to deploy when users can't access the directory to call internal employees. It is a feature all our other poly devices support. The devi...
Nicholas Boyd 17 days ago in RingCentral Phone 0 New

Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

Good afternoon, I was very happy to see that Ring Central Desktop ap fax allows me to create a custom fax cover sheet to add on all outgoing faxes processed through the desktop ap because our company is required to have a specific HIPPA statement ...
Alex McClelland about 3 years ago in RingCentral Phone 30 Future consideration