Skip to Main Content

RingCentral Phone

Showing 685

Remind/inform your customers who are waiting for your service how many clients are waiting before them.

remind/inform your customers who are waiting for your service how many clients are waiting before them.
DANIEL ZHOU 24 days ago in RingCentral Phone 0 Under review

disable the DND function

the feature to disable the DND function will surely help our business
Brandy Brown x 208 24 days ago in RingCentral Phone 0 Under review

add capability of the option to receive notification for outbound calls.

I monitor agents making OB calls and would like to be notified when they connect with an outbound call so that I can easily monitor and coach.
Josh Brown 2 months ago in RingCentral Phone 0 Under review

Improve reliability of changes made to IVR text-to-speech

We have experienced several instances where making changes to the text-to-speech content in our IVR menus does not actually apply. The changes are saved but they do not apply and we have to copy/paste the content back in a couple of times to final...
Wickes Building Supplies Ltd 2 months ago in RingCentral Phone 0 Under review

IVR Feature: Pre-pend a message/greeting on the IVRs then resume

Please may we request a feature in RingCentral IVRs to update with a message/greeting before the main IVR prompt is played? Our use case is that during seasonal events our business would like to add a very short message onto all their existing mai...
Wickes Building Supplies Ltd 9 months ago in RingCentral Phone 1 Under review

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content.

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.2 - When a person is on hold they can select the type of music they l...
B K 25 days ago in RingCentral Phone 0 Under review

General Voicemail sent to all phones

Mitel has the ability for voicemail to go to a general voicemail line that is seen on all phones in the company, not just to one extension. This is needed for small offices that have multiple phones because if it is sent to one phone, and that per...
Marla Hunt about 2 months ago in RingCentral Phone 1 Under review

Autofill Contacts by Typing Contact Name

The previous app (RingCentral Phone) would autofill contacts if you typed the contact's name. The new RingCentral app does not do that which more or less makes it pointless to have contacts. We are a high volume medical practice and don't have the...
Slabtown (PDX) Tangelo about 2 months ago in RingCentral Phone 0 Under review

Allow more than 10 people on a group SMS

I work for a large real estate team and we recently moved all our numbers over to Ring Central from Mitel. One thing we were not aware of is that we cannot have more than 10 people in a group SMS, which is pretty frustrating. We need to be in comm...
Leigh Marcus 3 months ago in RingCentral Phone 0 Under review

When laptop is in sleep mode RingCentral should automatically turn off Accept Queue Calls.

When laptop is in sleep mode RingCentral should automatically turn off Accept Queue Calls. to avoid forgetting to turn queue off manually.
Mary Keith about 2 months ago in RingCentral Phone 0 Under review