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RingCentral Phone

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Bulk download feature for history and invoices

Add a bulk download feature for items like invoices, history etc... Not a difficult fix programming wise.
Murray Galbraith about 1 year ago in RingCentral Phone 0 Under review

Encryption for Text Messages

When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?
Tommy Lentz about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

[External Forwarding] - Choose the caller ID

Currently ringcentral uses "Superadmin" as a proxy-number to call any external forwarding numbers. I'd like this to be changed if possible as an option to select which "available number slot" would "you" like to be used to be displayed as an exter...
Slobodan Cvjeticanin about 1 year ago in RingCentral Phone 0 Under review

Allow users to make a call from a presence line

We have several locations where there are multiple people sharing a classroom. We have a user assigned to the handset and have several presence users on the handset. They are able pickup a call to their extension but unable to use their extension ...
Carlos Couto about 1 year ago in RingCentral Phone 0 Under review

Add Vacation option

Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.
Guest over 2 years ago in RingCentral Phone 1 Already exists

Add a way to add an "office" phone ext located near a wireless connected PC

this would be useful when the modem is located on the far side of the house
101 Bob about 1 year ago in RingCentral Phone 0 Under review

Analytics of Inbound calls on a Ring Group

In a ring group, multiple call staff can be answering the phone. It would be helpful to know on Analytics which user is taking how many calls, and for how long.
Morgan Flynn about 1 year ago in RingCentral Phone 2 Under review

Assign a live person/extension (or more for simultaneous ring) before hitting the IVR menus.

We have several retail stores. A few of these stores would like to have the option of a live person asnwering the phone before the customers hit an automated IVR. This gives them a chance for a personal touch before going to the IVR as a backup. W...
Guest over 2 years ago in RingCentral Phone 0 Under review

Zero Out to be based on individual users instead of on company level.

I would like to have callers who dial zero during a voicemail greeting (during business hours) be re-routed to a queue or that queues voicemail after hours. Currently we only have one option to route them to the main office queue. It would be more...
Kami Miller over 2 years ago in RingCentral Phone 0 Under review

Survey option after phone call has ended

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.
Guest over 2 years ago in RingCentral Phone 1 Under review