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RingCentral Phone

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Allow Callers to Transfer to Another Extension by Pressing 0 During a Voicemail Greeting

With our old phone system we would frequently include "press 0 to speak with someone if you have an urgent issue" in our voicemail greeting. This way if they were calling their primary contact and weren't able to speak with them they could easily ...
Eric Wedige over 2 years ago in RingCentral Phone 0 Under review

From the mobile app allow the super admin to access the call logs and make phone calls using any user/extension's number in the account

As the super admin, I would like from the mobile app, to see a call log of all calls to all extensions/numbers that have come in to the company as well as make an outbound call or text from any number in the entire company no matter the user. This...
Guest over 2 years ago in RingCentral Phone 1 Under review

Add black lists users can subscribe to

It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers. We would happily pay for a service to block a maintained list of these problem callers.
Timothy Irons almost 2 years ago in RingCentral Phone 0 Under review

Call Handling for Intercom

Right now, there is only one method of call handling, which works fine for incoming calls. We need to have a separate call handling feature for intercom calls. Right now, if the person you are calling is on the line or unavailable it would go back...
Kim Newberry 11 months ago in RingCentral Phone 0 Under review

Firmware update: T46S to work with Plantronic Voyager UC [bluetooth]

Yealink T46S firmware used by RingCentral is an older firmware that is not compatible with our user using a Plantronics Voyager UC via Bluetooth connection. Firmware ver 66.85.0.5 is a newer version which we used to have with Vonage which perfectl...
Guest over 2 years ago in RingCentral Phone 0 Under review

Listen to voicemail last in, first out

when listening to Voice mail by phone there should be a setting that we should be able to listen to newest message first Vs. oldest first
David Daskal almost 2 years ago in RingCentral Phone 0 Under review

Ability to call multiple numbers and send a pre-recorded message.

Ability to call multiple numbers and send a pre-recorded message.
Jessa Remo over 2 years ago in RingCentral Phone 0 Under review

Sync with Quickbooks

This future will improve a lot like Nextiva or other companies. When someone call Ringcentral sync with Quickbooks and Pull customer name and orde, so you can provide service better
Willow Bath and Vanity almost 2 years ago in RingCentral Phone 1 Needs more information

Remove recording of the call is being recorded in between ext calls

When I call my co work on an ext .. the " This call is being recorded ..." I want to remove it . We know the call is being recorded.. We work here and it makes it take longer to connect to the person
Jenny J. 11 months ago in RingCentral Phone 0 Under review

HUD on Desk Phone

It would be nice to see who other users on our phone system are talking to on the desk phone.
Afshin Asher over 2 years ago in RingCentral Phone 0 Under review