RingCentral Phone

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.

I needed to see my call log and in the old (wonderful, best EVER) app I could simply hit settings a couple of times and it would bring me to the website where I could update my voicemail and check my call log. Now, I have to go to the website and ...

A daily dial count as some of us are required to have a daily dial out number/goal. It would be convenient to see a running total of dials as we dial, then a day total and then perhaps a weekly and monthly view. The daily view count would be fanta...

The default amount of times it repeats itself is 3. But if it's a collect call the call would drop before the recording finishes the 3 cycles. We would prefer to select the amount of times it repeats.

If User Extension sets her line to DND, can it be arranged that Line 1 goes to For example:Line 1 = normal line. Line 2 = emergency 24 hour line. voicemail, but Line 2 rings her mobile number?

IT would be useful to have a setting for the softphone to hide the compose text, start video conference, fax and calendar functions. We use MS Teams for these and just need the telephony features.

Usually, it will only show the number being dialed by callers and not including the keypress they have pressed. It would be great if keypresses dialed by callers should also reflect in the call information.

Having a recorded greeting/information message to play during call would allow us to give daily updates to our customers.

Ability to setup rules as a company or user that would dynamically change the outbound caller ID based upon the area code being called. Ex. If you have a 972 area code and 469 area code as a company number, if you call someone with a 972 area code...

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.