RingCentral Phone

Customer would like the E164 format to be on for all countries so the user experience is the same

We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is di...

RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.

You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user

Hello RC team Can you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones ...

Should have a way to transfer an incoming call without having to actually pick up the call

I have several RingCentral users in a Tech Support call queue that make frequent use of Outlook calendar meetings and Cisco Webex for remote support assistance. They are all members of a simultaneous Ringcentral call queue for tech support. If the...

Currently, the feature allows for sorting by number ONLY and we have 30+ numbers, so scrolling to find the appropriate name is tiresome. It would be great if the name of the number dictated the sort feature instead of smallest to largest number

This would allow admins to quickly build out sets custom numbers to route calls more quickly than the one-by-one manual entry.

Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, ...