Skip to Main Content

RingCentral Phone

Showing 1063

Add Keyboard Shortcut to manage RingOut

Some of our users change their RingOut number on an almost daily basis (eg when working from home using a remote desktop). It would be helpful to have a Keyboard Shortcut to take you to the RingOut managment setting to streamline the process. Thanks
Mark Price about 1 year ago in RingCentral Phone 0 Under review

When retrieving voice messages from outside the office, I would like the callers phone number announced, along with date and time of call

we work from the road most of our day and need to log in caller phone number for return calls later on the day
Stephanie Stephens about 1 year ago in RingCentral Phone 0 Under review

Allow spoofing of outbound caller ID after verifying ownership of spoofed number

It would be very helpful in making sales if I could make a new RingCentral system spoof the not-yet-ported or un-portable number of the customer after going through a process of proving that they own the number. Many people will not answer a call ...
Christopher Nelson about 2 years ago in RingCentral Phone 0 Under review

Feature of Ring Back Ring Tone

Hello Ring Central, A lot of our customers are asking for the feature Ring Back Ring Tone. If the customer has been in a hold for x amount of time and the phone rings back to the main line, the system should recognize it as an existing call and no...
Guest about 2 years ago in RingCentral Phone 0 Under review

Move Disabled user to Unassigned extensions

Would be a wonderful feature if we could move a disabled user over to Unassigned extensions so that it would be easy to reassign to a new user and to keep all unassigned extensions in 1 location.
Travis Hill about 1 year ago in RingCentral Phone 0 Under review

RingCentral Windows Store version

Ease of role out and management
Will Burton about 1 year ago in RingCentral Phone 0 Under review

Offer option to change voicemail format to a lossless format like ALAC instead of AAC

Current voicemails are saved in m4a using aac which is a lossy format. Converting to alac still using m4a would provide a lossless format and better quality for our business needs.
Guest over 2 years ago in RingCentral Phone 1 Under review

Call monitor join prior to connection (while ringing)

Have had many users ask about this as they often miss opening portion of calls they are monitoring because they try to connect with *80 and are told the call hasnt connected yet. They try again and find out they missed the introductions etc. Was a...
Brian Bronstein over 2 years ago in RingCentral Phone 0 Under review

Update presence status when phone is ringing

Could I ask for a feature request? The presence functionality is only really of any use if it actually shows the status of a user's line all of the time, not just if they received a call directly. At the moment it seems that if an extension is rin...
Bruno Christian Ponsart over 2 years ago in RingCentral Phone 0 Under review

Logoff button on the hotdesk phones to change the presence of the agent

We require a change to the logoff button on the hotdesk phones to change the presence of the agent. Currently, the logoff button only logs off of the phone and doesn't change the overall presence of the agent. This is causing issues with call flow...
Gary Morris about 1 year ago in RingCentral Phone 0 Under review