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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

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More than 10 third party numbers needs to be added in call forwading

More than 10 third party numbers needs to be added in call forwarding , its very usefull for our helpdesk users who all are working in different shifts.
Guest over 2 years ago in RingCentral Phone 1 Already exists

Faxing dilemma

We're unable to receive faxes. RC Tech Support believes something is wrong with our account, however, before calling them, while looking online your support pages state that the sending fax machine needs a baud rate of 7200. Most modern fax machin...
Guest over 2 years ago in RingCentral Phone 1 Will not implement

Timer for Park Locations

adding a timer to custom park lines for visibility and management
Todd Downing over 2 years ago in RingCentral Phone 1 Already exists

Multifactor Authentication through Microsoft, Google, Duo, Yubikey

Cyber threats are at an all time high in 2021 and it is important to protect our accounts properly. Most breaches come from email attacks so it makes no sense why Ring Central does not support MFA through apps like Microsoft Authenticator, Google ...
Zach Nieves over 2 years ago in RingCentral Phone 3 Under review

Disabling HUD company-wide

We're all getting tired of everyone else knowing exactly with whom we are speaking and for how long. I.E. getting a follow-up IM with the question, "Will you please call me after you're done speaking with John?" That kind of thing. Too intrusive.
Guest over 2 years ago in RingCentral Phone 4 Under review

Random display of Caller ID

Local Touch/Local Connect Local caller ID manipulation gets a better answer rate than a toll free number, but many people are wise to this method of marketing. I have a FL number. If I get a call from a number with a FL area code, I don't answer. ...
TOM Schollmeyer over 2 years ago in RingCentral Phone 0 Under review

VoiceMail to E-Mail Language Filter

Currently there is not a filter available to remove or block inappropriate or offensive words from this feature. We had a customer call in and leave a message with a nickname which was incorrectly translated into a very derogatory and offensive wo...
Guest over 2 years ago in RingCentral Phone 0 Under review

Interrupting my current call

I need incoming calls to stop interrupting my current call. I would like to be able to see that someone is calling, but for the active call to take priority
Guest over 2 years ago in RingCentral Phone 3 Under review

ability to silence calls coming from queue

getting calls from call cue. when i hit ignore, the call goes away but comes right back after a few seconds if someone else in the cue does not pick up. need to find a way to make the "ignore" permanent. it is very frustrating to be on a call or i...
Guest over 2 years ago in RingCentral Phone 3 Under review

I would like to be able to send a canned audio reply to a caller who is calling on my desk phone when I am at my desk but too busy to answer right now.

When I'm involved in a conversation on my CELL PHONE and my desk phone rings, I would love to be able to send an instant message to the caller with a canned message by pressing buttons on my desk phone. I foresee this sequence as 1) VOIP phone sta...
Guest over 2 years ago in RingCentral Phone 0 Under review