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RingCentral Phone

Showing 1292 of 7574

Set a Default Caller ID Based on Contact

We have two company lines based on geographic region and are looking to add more territories in the future. When someone calls or texts one number, it creates confusion if we forget to change the caller ID and they get a call or text back from our...
Dave Doll over 2 years ago in RingCentral Phone 0 Under review

Connect with Hawksoft

When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.
Guest over 2 years ago in RingCentral Phone 1 Under review

Add Presence for call group/queue

Would like to add a call group/queue as a precense to add as a shortcut on deskphones, for groups like IT Support etc.
Guest over 2 years ago in RingCentral Phone 0 Under review

Limit Common Area Phones

Common area phones should be able to be limited to only call 911 externally and only allow calls to other internal extensions. We would rather not have a common area phone in the food court that a customer can call out from.
Justin Hempel over 2 years ago in RingCentral Phone 0 Under review

configure a desktop phone to a generic user

We should be able to configure an existing phone to a generic user without any voicemail or else.. just when we call this phone number, just ringing if anybody pick up the call, the client (inside or outside) hanging up.
Guest over 2 years ago in RingCentral Phone 0 Under review

Text From Call Queue Direct Number

I am a full-access manager for 3 call queues that are set up with their own direct lines. I do not know how to respond to these text messages. I read online at this article (https://community.ringcentral.com/questions/89895/call-queue-texting.html...
Guest over 2 years ago in RingCentral Phone 0 Under review

Block All Calls allow list should support internal extensions and site codes

The blocked calls, block all calls settings on a user extension should also support internal extension numbers and site codes, not just public telephone numbers and area codes. We have scenarios where extensions may only be accessible by a specifi...
Fraz Hamid over 2 years ago in RingCentral Phone 0 Under review

Allow Users to Update Voicemail Greeting via RingCentral Desktop App

Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app. When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on ...
Matthew Lamb over 2 years ago in RingCentral Phone 0 Under review

Filter Faxes by Number

Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically
Guest over 2 years ago in RingCentral Phone 3 Under review

regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS

need an option that regular user ext will be able to select numbers in the auto receptionist to use as their outbound number for sms. as of the moment we are limited to assign the number to the user ext for them to be able to use it. this gives re...
Guest over 2 years ago in RingCentral Phone 4 Under review