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RingCentral Phone

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Setup On-Demand Call Listening Feature

We would like a feature that would allow users to add another user to a call so they can listen in only, but only on an on-demand basis, rather than a call monitoring group that allows every call to be listened to. This would be useful so that we ...
Evan Loewen about 1 year ago in RingCentral Phone 0 Under review

Phone need to be able to receive/accept as many callers as the phone can take (on as many lines as it has)

Just imagine how our customers feel when they calling us and they constantly going to voicemail. Are they getting what they want ? Doubtfully. What are they thinking about our company? Lazy to pickup the phone or what ?-probably.If your desk phone...
Guest about 2 years ago in RingCentral Phone 1 Under review

Templates for Different Roles

It would be useful to be able to set a template that set Caller ID according to the role of the user in our company. For example, if certain roles at a company need to appear as blocked when they are calling out and have a caller id appear as the ...
Guest about 2 years ago in RingCentral Phone 0 Under review

Page Counter for Faxing

A page counter to show what page of the fax it is currently on.
Shawn Doerrer about 1 year ago in RingCentral Phone 0 Under review

Outbound Caller Name not updated with TMobile

My employee's outbound caller ID doesn't show up as Goosehead Insurance. His phone number is (817)865-1768. Please get this updated ASAP! It's showing as a law firm which is causing alot of issues with our business. Thank you!
Missy Krippel about 1 year ago in RingCentral Phone 0 Under review

Avaya Crisis Mode for RingCentral System

Avaya has a Crisis Mode in their existing on premise system that allows a Receptionist to see which extension dialed 911 within their organization. Would it be possible for RingCentral to enable this feature as well, please and thanks?
Derrick Rottler about 2 years ago in RingCentral Phone 0 Under review

Ringback Time Adjustment

We would like the ability to adjust the amount of time a parked call ringsback. Currently it is set at one minute, we would like the ability to adjust that.
Andrea Rodriguez about 1 year ago in RingCentral Phone 0 Under review

Block Text messages from specific number on company main line (non-user line)

I understand that the system will block text messages from specific numbers to a specific user phone number. However, this doesn't appear to block any numbers from the main company phone number. For example, our main line is an 888 number; all use...
Adam Davies about 1 year ago in RingCentral Phone 2 Under review

Call Queue setting options.

Add more options like Not wait or Voicemail ...When members are available, but no members answer or all members are busy or unavailable .
Rahul Khisti about 1 year ago in RingCentral Phone 0 Under review

Transferred calls default to "blind"

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.
Guest about 2 years ago in RingCentral Phone 0 Under review