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RingCentral Phone

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Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest over 1 year ago in RingCentral Phone 1 Under review

Virtual Phone Assistant

inbound and outbound call
Guest over 1 year ago in RingCentral Phone 9 Under review

Survey Phone System

survey phone system
Guest over 1 year ago in RingCentral Phone 7 Under review

Add users presence in bulk

I need to add everyone to my presence page in bulk vs. individually adding each user.
Guest over 1 year ago in RingCentral Phone 0 Under review

Support sending faxes via email, e.g. 6505551212@fax.ringcentral.com

This gives programmers the ability to integrate directly to RingCentral, and not have to rely on stand-alone email applications (like Outlook, Gmail, or Microsoft Mail) or a third party (like JangoMail) to send fax requests to FaxNumber@rcfax.com....
Guest over 1 year ago in RingCentral Phone 0 Under review

Record you name in the directory

The system currently reads you registered name when callers dial in or for VM. The system can not pronounce the names and most of the time it does a very bad job. I have used other VOIP systems and they allow me to record my name in the directory....
Guest over 1 year ago in RingCentral Phone 1 Already exists

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest over 1 year ago in RingCentral Phone 1 Will not implement

the country number by blind transfers should be shown at the receiver phone

experiencing the "different country number showing at recipient end when transferring call by blind tranfers only
Guest over 1 year ago in RingCentral Phone 0 Under review

Need to setup one button speed dials on my polycom desk phone. Why can't I do this?

I am not an operator who needs to juggle five extra calls at a time. Having one button speed dials to the three or four people I'm calling all the time would be vastly more useful.
Guest over 1 year ago in RingCentral Phone 3 Already exists

Add ability for notes connected to call log

for example, "tried to call applicant, phone number not working"
Faith Alexander over 1 year ago in RingCentral Phone 0 Under review