RingCentral Phone

We would like a feature that would allow users to add another user to a call so they can listen in only, but only on an on-demand basis, rather than a call monitoring group that allows every call to be listened to. This would be useful so that we ...

Just imagine how our customers feel when they calling us and they constantly going to voicemail. Are they getting what they want ? Doubtfully. What are they thinking about our company? Lazy to pickup the phone or what ?-probably.If your desk phone...

It would be useful to be able to set a template that set Caller ID according to the role of the user in our company. For example, if certain roles at a company need to appear as blocked when they are calling out and have a caller id appear as the ...

A page counter to show what page of the fax it is currently on.

My employee's outbound caller ID doesn't show up as Goosehead Insurance. His phone number is (817)865-1768. Please get this updated ASAP! It's showing as a law firm which is causing alot of issues with our business. Thank you!

Avaya has a Crisis Mode in their existing on premise system that allows a Receptionist to see which extension dialed 911 within their organization. Would it be possible for RingCentral to enable this feature as well, please and thanks?

We would like the ability to adjust the amount of time a parked call ringsback. Currently it is set at one minute, we would like the ability to adjust that.

I understand that the system will block text messages from specific numbers to a specific user phone number. However, this doesn't appear to block any numbers from the main company phone number. For example, our main line is an 888 number; all use...

Add more options like Not wait or Voicemail ...When members are available, but no members answer or all members are busy or unavailable .

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.