RingCentral Phone

We would like to see an option in the IVR menu to adjust the time it takes to transfer a client to a group when no action is entered. Currently, the system has to play our IVR menu 3 times before transferring. We would like to be able to change th...

When there is a new update available for the Windows RingCentral Phone app, it prompts the user to update it. If you have the app deployed using the ALLUSERS=1 switch, it will prompt for admin credentials to complete the update. It would be nice t...

Right now when we use the feature and customer is leaving a message in french, it takes the french message and put it through email but with the english module, resulting in something impossible to read since it doesn't pick up the right language.

Hi there, i basically have 3 extensions on my account (admin one and dispatch team) the problem is that the dispatches can t see the calls that are being directed to the numbers i have. Same problem with recordings...can you guys add the recording...

When having the main line forward to a group that rings out to certain users it should be able to also display the caller ID. It is extremely disappointing that this doesn't already exist as the phone number ID is displayed in the same situation m...

With a large account, and many different divisions, but not all utilizing contact center, it makes outbound caller ID options cumbersome and confusing for all users to see every CCRN number as a possible outbound caller id option. This should be a...

Feature request to have payment system for RingCentral.

RingCentral App Feature request: When using multiple speaker and microphone devices on a given system, callers can be unsure of whether their microphone is working, especially when leaving a voice mail to which the call recipient cannot verify the...

We have two companies. It would be nice to use the same desk phone to make calls from different company phone number without having to change it in admin portal.

Currently the system does not notify a caller that a call is being recorded when the call is transferred via a warm handoff from a line that does not use recording to a line that has call recording acivated even though the call is recorded after t...