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RingCentral Phone

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Extend the time to input an extension

The system does not allow enough time for a blind person to complete inputting an extension. Could you please increase the wait time between digits? Thank you.
Guest about 2 years ago in RingCentral Phone 0 Under review

When making outbound call, immediately sound a tone to indicate that the call is being made and that your headset is working.

When making a call, it is not obvious that the headset is on/working until I hear the ringing. This may take 10s of seconds before you hear it, and takes longer to realize that the headset is not on. By that time the person you called may have pic...
MIKE EXT 701 about 1 year ago in RingCentral Phone 0 Under review

CNAM/CLI for all clients globally

Having your business registered on a CNAM database increases the answer rate of calls substantially and is being offered by many competitors in the UK market. This needs to be added ASAP or you'll lose clients to other services
Shahbaz Khokar about 1 year ago in RingCentral Phone 0 Under review

Make my active phone number Highly Visible inside my desktop phone application

I manage 3 different Ring Central phone numbers. Would you folks make the phone number that is active inside my desktop phone application Highly Visible at all times when I am in the desktop application? Maybe in the blue ribbon at the top.
Craig Duran about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Add the option to transfer calls directly to voicemail on Unify CPXXX phones.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to kno...
Guest about 2 years ago in RingCentral Phone 0 Under review

Ability to merge two parked calls

If two callers call in and are placed in Park 1 and Park 2, I want to be able to merge these two with me for a conference call.
Melissa Hallowell about 1 year ago in RingCentral Phone 0 Under review

See what number was called in RingCentral Mobile app

On a desk phone, it is possible to change the settings to see what number was called if a user has multiple extensions forwarded to them. There seems to be no such feature on the mobile app. It would be quite useful if that feature can be implemen...
Michael Avulov about 1 year ago in RingCentral Mobile App / RingCentral Phone 0 Under review

Saving a Number while on Call

Is it possible to save a number while on call. To be clear, saving a number from which you are currently on a call. I think it is something that can add efficiency for users to save a number while waiting for the person to pick up the call.
Aibram Lei Arinque about 1 year ago in RingCentral Phone 0 Under review

Add an option to block deleting call logs in Ring central application

our employees do not answer a phone and it goes as missed call. They want to erase their track so that we don't know if they are answering all phone call so they delete the missed phone log or any other call that they feel its to their benefit. We...
Jean Granizo about 1 year ago in RingCentral Phone 0 Under review

Skip VM greeting

On our old Avaya phone system, employees could press 1 to skip the VM message and go straight to leaving a voicemail. On the new ACO cloud, there is no way to skip the voicemail greeting. I have employees who are requesting to skip other employees...
Brett Miller about 1 year ago in RingCentral Phone 1 Already exists