RingCentral Phone

Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files

When a deskphone is paired there should be an option to keep active call windows on the RingCentral computer app without having to accept them there first, it's awkward to answer on the computer and then pick up the handset in instances where we d...

highlighter option when sending messages in app

Make the RingCentral Desktop App available for download and install via the Windows store.

Useful for training multiple people at the same time to be able to have both (or all) be able to listen on one call. Call monitoring is great because you don't need to set up y connectors

I would like the ability to see when users attempt to login and register their phone. The login information to the web portal is captured but not the apps. This would be helpful in troubleshooting call handling issues and user behavior (like using...

we are in need of a custom rule to route calls with no caller ID to a specific call queue and not the main line for our company. I understand this is not a feature currently in the system, but this is an urgent need for our business and hopefully ...

It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.

This would allow more evenly distributed calls for agents rather than a lopsided sum from agents abusing this feature.

Can you please make it possible to avoid pressing 1 when a que call is being forwarded to a mobile number. We have an after hours que that we have to forward to mobile numbers as they are not always able to be on the internet. When answering a cal...