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Ability to Attach PDF Files with Texting with RC Phone App or RC App

Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files
Jeff Hultberg almost 3 years ago in RingCentral Phone 22 Will not implement

Option to keep RingCentral phone call window open when answering from a paired deskphone

When a deskphone is paired there should be an option to keep active call windows on the RingCentral computer app without having to accept them there first, it's awkward to answer on the computer and then pick up the handset in instances where we d...
Trey Kuchinsky 19 days ago in RingCentral Phone 0 New

would like highlighter feature added to format tab where you can underline & bold text

highlighter option when sending messages in app
Judi Walters 19 days ago in RingCentral Phone 0 New

Microsoft Store

Make the RingCentral Desktop App available for download and install via the Windows store.
Steven Sack about 2 months ago in RingCentral Phone 0 New

Allow multiple people to call monitor at the same time

Useful for training multiple people at the same time to be able to have both (or all) be able to listen on one call. Call monitoring is great because you don't need to set up y connectors
Guest almost 2 years ago in RingCentral Phone 6 Under review

Capture RC App and RC Phone App login information in Audit Log

I would like the ability to see when users attempt to login and register their phone. The login information to the web portal is captured but not the apps. This would be helpful in troubleshooting call handling issues and user behavior (like using...
Mike Tormanen about 1 year ago in RingCentral Phone 3 Under review

Custom Rule for calls with no caller ID

we are in need of a custom rule to route calls with no caller ID to a specific call queue and not the main line for our company. I understand this is not a feature currently in the system, but this is an urgent need for our business and hopefully ...
Paula Kershenstine 20 days ago in RingCentral Phone 0 New

Restart multiple phones at once

It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.
James Njangi about 1 month ago in RingCentral Phone 0 New

Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

This would allow more evenly distributed calls for agents rather than a lopsided sum from agents abusing this feature.
Julian Schellenberg about 1 year ago in RingCentral Phone 1 Under review

Avoid pressing 1 when a que call is forwarded to a mobile number

Can you please make it possible to avoid pressing 1 when a que call is being forwarded to a mobile number. We have an after hours que that we have to forward to mobile numbers as they are not always able to be on the internet. When answering a cal...
Danae Whetten 7 months ago in RingCentral Phone 2 Under review