RingCentral Phone

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...

I hope that you may be able to take a look at this considering to update the system limitation feature. Like if someone have 2 units PC and laptop and using the same account for ringcentral phone, both of them would synchronize. For example, I hav...

You should add a feature to where you can customized your pre selected status. We have some that never get used and it is nice to just click on the status you want!

When you attempt to call a number from the Chrome extension, it pops up the main app in the last section you were viewing, such as messages or phone. This only really started when the new changes came out, around the March 20, 2023 timeframe. Befo...

Press zero to repeat the company greeting As of the moment when you press Zero after the company greeting it only routes you to the operator extension Zero dialing is only working when you're on a user/group greeting

For international calling, it would be beneficial for customers to be notified when a country has been blocked by RC on our account. Although in the international calling rates section in the admin portal all the countries are enabled, RC monitors...

Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.

Previously on Mitel, customer was able to sync contacts from phone and Microsoft Outlook. Please add this feature to RingCentral.

Since it is required by TCR that all SMS messages to clients have an opt out message , it would advantageous to have a feature where this message is auto populated on all messages sent through our ring central app.