Skip to Main Content

RingCentral Phone

Showing 882

Different fields showing in the CTI widget

Is it possible to have different fields show in the cti widget for inbound calls vs outbound calls.
David Skie 9 months ago in RingCentral Phone 0 Under review

Stop the help bubbles

Please add an option to stop the help bubbles in the PC app. I know how to use the app and would like to not click on more things to click out of a bubble telling me where to go to make a call.
Kyle Kasmer 9 months ago in RingCentral Phone 0 Under review

need ability to add default note to all fax covers

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy
Information Technology 9 months ago in RingCentral Phone 0 Under review

Send contact cards to android and iphone

You know how everyone business getting hit with spam likely? One way to avoid this is to get your prospect to add your contact to their phone. You can do this via SMS by sending a contact card. You can send them to android but not to iphone. We ne...
Lee LeBaigue 9 months ago in RingCentral Phone 0 Under review

Make RC User Status visible from contacts or groups

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.
Reiner Carrera 9 months ago in RingCentral Phone 2 Under review

Tagging White listed numbers

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...
Mike Dickson 9 months ago in RingCentral Phone 0 Under review

Ability to improve the system limitation feature

I hope that you may be able to take a look at this considering to update the system limitation feature. Like if someone have 2 units PC and laptop and using the same account for ringcentral phone, both of them would synchronize. For example, I hav...
Chelsea Cutamora 9 months ago in RingCentral Phone 0 Under review

Status feature

You should add a feature to where you can customized your pre selected status. We have some that never get used and it is nice to just click on the status you want!
Olivia McCaleb 9 months ago in RingCentral Phone 0 Under review

Dont Force the App to open when calling through extension

When you attempt to call a number from the Chrome extension, it pops up the main app in the last section you were viewing, such as messages or phone. This only really started when the new changes came out, around the March 20, 2023 timeframe. Befo...
John Hanna 9 months ago in RingCentral Phone 0 Under review

Press zero to repeat company greeting

Press zero to repeat the company greeting As of the moment when you press Zero after the company greeting it only routes you to the operator extension Zero dialing is only working when you're on a user/group greeting
ROXANNE GOMEZ 9 months ago in RingCentral Phone 0 Under review