RingCentral Phone

Is it possible to have different fields show in the cti widget for inbound calls vs outbound calls.

Please add an option to stop the help bubbles in the PC app. I know how to use the app and would like to not click on more things to click out of a bubble telling me where to go to make a call.

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy

You know how everyone business getting hit with spam likely? One way to avoid this is to get your prospect to add your contact to their phone. You can do this via SMS by sending a contact card. You can send them to android but not to iphone. We ne...

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...

I hope that you may be able to take a look at this considering to update the system limitation feature. Like if someone have 2 units PC and laptop and using the same account for ringcentral phone, both of them would synchronize. For example, I hav...

You should add a feature to where you can customized your pre selected status. We have some that never get used and it is nice to just click on the status you want!

When you attempt to call a number from the Chrome extension, it pops up the main app in the last section you were viewing, such as messages or phone. This only really started when the new changes came out, around the March 20, 2023 timeframe. Befo...

Press zero to repeat the company greeting As of the moment when you press Zero after the company greeting it only routes you to the operator extension Zero dialing is only working when you're on a user/group greeting