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RingCentral Phone

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Enable Audio Stream to play for on hold + IVR to choose type of Music / Content.

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.2 - When a person is on hold they can select the type of music they l...
B K 15 days ago in RingCentral Phone 0 Under review

Integration Ringcentral in myfactory Businessworld

myfactory is a webbased german CRM/ERP System which has no Phone integration. For CRM it is very important to know how often a call eas ignored or which was talked with the customer
Axel Langer 29 days ago in RingCentral Phone 1 Future consideration

Add Outgoing/Reply Text Messages to existing Email alerts - ARCHIVING/COMPLIANCE

We need the ability to archive all incoming and outgoing text messages. This solution and functionality is already in place for "incoming" messages but not outgoing/reply text messages. Currently, I receive "incoming" text message alerts in my ema...
Steven Sera about 1 month ago in RingCentral Phone 0 Under review

set the number of times an IVR loops to less than 3

I want callers to hear a prompt one time and no more in my main IVR even if they don't press anything. It would seem that the default of 3 loops through the message is hard coded. The problem from some of our customers is that touch tones don't al...
Inventory Inventory 6 months ago in RingCentral Phone 1 Under review

Park/Assigned Lines on Cordless Phones

We would like to have the ability to access private park lines from a cordless phone (eg, Yealkink W360). The phone iself has a "park" feature built in and also has ability to assign multiple lines, but I'm not able to make these work with our ass...
Elyse Watts 4 months ago in RingCentral Phone 0 Under review

Give a reminder when calls are in Park

Calls in Park don’t get a reminder that there is a call waiting. One can also forget what # the call is parked on.
Guest over 2 years ago in RingCentral Phone 8 Planned

Call Trap

Our law firm has been inundated with spoofing-type calls. It interrupts our business day, fills our voicemail box, and is simply frustrating. A call trap option could help reduce these calls. Please develop an option for use with our Ring Central ...
Robert Ulman about 1 month ago in RingCentral Phone 0 Under review

Get a number porting process that works.

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...
Ron Depner 17 days ago in RingCentral Phone 0 Under review

Bulk delete for sms messages

we have to click each sms message to delete it. This is cumbersome and frankly an elementary need. I cant believe this isn't already an option.
HR LP Industrial 10 months ago in RingCentral Phone 0 Future consideration

Send Text to RingCentral Number through Email

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...
Erik Jacobsen almost 2 years ago in RingCentral Phone 3 Future consideration