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Emergency dialing notification

Please create the ability to have different 911 notification people per location. This way someone local can be selected to get notifications for their location but not ALL locations. But also where some can get for ALL if necessary
Travis Hill over 1 year ago in RingCentral Phone 1 Under review

Restart multiple phones at once

It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.
James Njangi about 1 month ago in RingCentral Phone 0 New

Suppress pop-up notification for parked calls

Recently everyone in my org started getting pop-up notifications for calls parked on private park lines. They find this incredibly annoying. Our typical call flow is for a receptionist to park a caller on a private park, then contact the intended ...
Douglas Lowe over 1 year ago in RingCentral Phone 7 Under review

Give a reminder when calls are in Park

Calls in Park don’t get a reminder that there is a call waiting. One can also forget what # the call is parked on.
Guest about 3 years ago in RingCentral Phone 8 Planned

Ability to Attach PDF Files with Texting with RC Phone App or RC App

Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files
Jeff Hultberg almost 3 years ago in RingCentral Phone 22 Will not implement

Allow multiple people to call monitor at the same time

Useful for training multiple people at the same time to be able to have both (or all) be able to listen on one call. Call monitoring is great because you don't need to set up y connectors
Guest almost 2 years ago in RingCentral Phone 6 Under review

Capture RC App and RC Phone App login information in Audit Log

I would like the ability to see when users attempt to login and register their phone. The login information to the web portal is captured but not the apps. This would be helpful in troubleshooting call handling issues and user behavior (like using...
Mike Tormanen about 1 year ago in RingCentral Phone 3 Under review

Call handling directly ringing the next extension.

Allowing the other forwarding set up of an extension to ring directly to an incoming call to the same extension when the owner of it is currently in line. No longer ringing or notifying again the extension that there's another incoming call but ju...
Ryan Sta. Ana about 2 months ago in RingCentral Phone 1 New

Avoid pressing 1 when a que call is forwarded to a mobile number

Can you please make it possible to avoid pressing 1 when a que call is being forwarded to a mobile number. We have an after hours que that we have to forward to mobile numbers as they are not always able to be on the internet. When answering a cal...
Danae Whetten 7 months ago in RingCentral Phone 2 Under review

Pre-recorded message to leave customers when calling out!

When calling leads, we leave the same voicemail 100s of times a date. Would like to have a way to click to play recording to the customers voicemail. So when calling out and voicemail prompts me I would like to leave the pre-recorded message at th...
Wayne Webster 8 months ago in RingCentral Phone 2 Under review