RingCentral Phone

As per RingCentral article# 5925 https://support.ringcentral.com/article/Paging-Frequently-Asked-Questions.html Only paging device that can be added to the system are CyberData. Requesting to have an option to add an Axis SIP speaker- paging devic...

When making a Call Handling template, you do not have the option to create a condition for "Called Number." This may have a variety of use cases, but in my case, I would like to apply a rule to all users that when a fax is sent to their direct lin...

Treat voicemail messages in the same way as call recordings: Store in Archive Make available to any properly authorised user Callers can leave messages containing important information (cancel an order, change of phone number, email address etc) a...

If you create a Queue, and a caller ends up in that voicemail, there is no easy way for the members of the Queue to get to that voicemail. They have to be given advanced levels of access (Admin) to the system to access it. Currently, this means th...

The hold music between two RingCentral parties uses the settings for the person called, not the party that places the cold on hold. This is bug as it doesn't respect the settings of the party placing the call on hold.

This feature will allow the user to logout via notification to be able to login to another HotDesk phone on another location. Without notifying the admin.

I think your own extension number should be displayed on your desk phone. It can be under or above the date/time.

It would be nice to have a setting to allow all calls to go to voicemail when in meetings, whether they are virtual RC meetings or in person meetings so anything in say a synced Outlook calendar would be able to set phones to DND.

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.

We have some users that need to be able to accept longer voicemails (in particular our help desk that needs people to be able to record detailed descriptions of their problem). It would be useful to us to allow for at least certain users to be abl...