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RingCentral Phone

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Hold music doesn't respect party placing call on hold, uses target

The hold music between two RingCentral parties uses the settings for the person called, not the party that places the cold on hold. This is bug as it doesn't respect the settings of the party placing the call on hold.
Lenard Fudala over 2 years ago in RingCentral Phone 0 Under review

Feature to notify a user that he is logged in to a HotDesk phone and the ability to choose to logout.

This feature will allow the user to logout via notification to be able to login to another HotDesk phone on another location. Without notifying the admin.
Guest over 2 years ago in RingCentral Phone 0 Under review

Show your extension number on desk phone

I think your own extension number should be displayed on your desk phone. It can be under or above the date/time.
Chris Lehrmann over 2 years ago in RingCentral Phone 0 Under review

Set phone to DND during synced calendar meetings (RC or otherwise)

It would be nice to have a setting to allow all calls to go to voicemail when in meetings, whether they are virtual RC meetings or in person meetings so anything in say a synced Outlook calendar would be able to set phones to DND.
Guest over 2 years ago in RingCentral Phone 3 Under review

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest over 2 years ago in RingCentral Phone 0 Under review

Longer Voicemail Length

We have some users that need to be able to accept longer voicemails (in particular our help desk that needs people to be able to record detailed descriptions of their problem). It would be useful to us to allow for at least certain users to be abl...
Nathan Boyer over 2 years ago in RingCentral Phone 2 Under review

Dial hyperlink on PC through Softphone to connected deskphone...

When making an outbound call from a customer file, it would be beneficial to be able to copy the phone number from within said software and paste into softphone which then dials out on the connected desk phone. This prevents errors and I believe w...
Jeff Byrn over 2 years ago in RingCentral Phone 1 Already exists

Warm Transfer to CCRN's

Yes, we can blind transfer to CCRN's, but not being able to transfer calls to our call centers is extremely inconveient.
Anthony Cherry over 2 years ago in RingCentral Phone 1 Under review

Once reached the VM, the system should send a Youtube link to the caller

I wanted to have the feature where the caller will receive a youtube link on their number after routing them to the voicemail
Guest over 2 years ago in RingCentral Phone 1 Under review

RingMe button to ring Call Queue

The customizable and embeddable RingMe button only allows you to specify an IVR or a User's extension. It would be beneficial to allow the call to ring into a call queue. We presently have queues set up for sales team and support team, but no way ...
Guest over 2 years ago in RingCentral Phone 0 Under review