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RingCentral Phone

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Export text conversations to a PDF or other document.

Being able to export entire text threads could allow us to file information to keep for future use. It would be easier to communicate with clients if we can more easily refer to past conversations.
Guest over 2 years ago in RingCentral Phone 1 Future consideration

RingCentral Phone desktop sync status when on a RingCentral Meetings

It would be best if the RingCentral Phone application can automatically go to Busy/Do Not Disturb status if a user is engaged on a RingCentral Meetings. This will prevent the RingCentral phone desktop app to ring and route the call to voicemail, i...
Guest over 2 years ago in RingCentral Phone 0 Under review

Multifactor authentication

We'd like (and it should be pretty obvious) to have MFA as an option on RingCentral accounts. The lack of, especially for SuperAdmin accounts, is a security risk. The extra security layer would make me feel more comfortable. Authenticator app (lik...
Guest over 2 years ago in RingCentral Phone 3 Under review

Ability to Adjust Font Size

The ability to adjust the font on the RingCentral Phone app would be helpful. The font is very tiny and there is currently no way to make it larger.
Cassandra Champney over 2 years ago in RingCentral Phone 1 Will not implement

Dial Zero to reach operator from user extension

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension
Guest over 2 years ago in RingCentral Phone 4 Under review

RingCentral Phone app allow To Voicemail option for call forwarding members

Hi, It would be best if the call forwarding members of another extension would have the ability to use To Voicemail when the calls ring on their RC Phone desktop app. Right now, To Voicemail option is only available if the call is to their direct ...
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Global Company Address Book (External Users)

We have common vendors that everyone should have on their phone. Everyone would have to add these as contacts manual (even if its in a bulk upload). It would be nice if there was a way to give this power to an admin and have a 'global' address boo...
Guest over 2 years ago in RingCentral Phone 3 Future consideration

Hide Email for Specific Users in Directory

We have a lot of location based 'users' aka "X-Ray Tech Area" but there is no actual email for this 'user' as multiple x-ray techs will be using this phone. In order to create a user, an email is required so generic emails are used, but these aren...
Alicia Gates over 2 years ago in RingCentral Phone 0 Future consideration

Hot Desk Phone: Selecting a number to assign to the phone.

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.
Kyle Hogentogler over 2 years ago in RingCentral Phone 1 Future consideration

Add a notes/description field to each user extension visable to only admins

I would like to have a notes/description field added to each user extension in service web that will allow any admin to make notes on the user. This should be visible to only user admins. For example, notes on why settings have been configured a c...
Nick Rowland Corp over 2 years ago in RingCentral Phone 0 Future consideration