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RingCentral Phone

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DND on all Deskphones

I would like to see a feature on all Ring Central Deskphones, to integrate their DND status with all other agents/ representatives in the company. We can see when they are on a call, or placed a call on hold, but cannot see if they are on DND. Thi...
Jordan Wright over 2 years ago in RingCentral Phone 0 Under review

Custom recording of name pronunciation when you leave a voicemail for another user

When you call to leave a voicemail for another user, and listen to the message on your Polycom desk phone, it announces who the voicemail is from using a computer generated computer. I've been told there is no way to currently change this. We've d...
Chris Lehrmann over 2 years ago in RingCentral Phone 0 Under review

RingCentral Conference Add-on

When scheduling in google calendars, there is an option for a RingCentral Video Meeting Add-on. However, if one wants to schedule a meeting without video, there is no option for just adding a Conference call, which there should be instead of enter...
Guest over 2 years ago in RingCentral Phone 0 Under review

Ability to Respond to Paging

Our former (PBX) system let someone hear a page then pick up a phone and (after punching a button) be connected to the person making the page. So after a Page occurs, let the recipient hit a button (the "Page" button on a phone?) and be connected ...
Sanford Hess over 2 years ago in RingCentral Phone 0 Under review

Ring more than 4 callers simultaneously

Sorry, I've asked for assistance with our Supports as well and there's no workaround available to have more than 4 members to a ring group or Simultaneous type of ring.
Guest over 2 years ago in RingCentral Phone 2 Already exists

I have Ring Central Service - Requesting and email format ie. my ringcentral 7 digit phone number xxxxxxxxxx@ringcentral.com or First.Last@ringcentral.com to send server alerts to mobile notifications

I have Ring Central Service - Requesting and email format ie. my ringcentral 7 digit phone number xxxxxxxxxx@ringcentral.com or First.Last@ringcentral.com to send server alerts to mobile notifications
Guest over 2 years ago in RingCentral Phone 2 Will not implement

Ability to subscribe to notifications from service status web page

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.
Guest over 2 years ago in RingCentral Phone 2 Already exists

Make the phone app work on Kindle Fire.

The Kindle Fire is a low cost widely available android tablet. Many people, including me use these as inexpensive work platforms for email and phone. The old phone app version used to work just fine on the kindle fire, it would be helpful for me a...
Guest over 2 years ago in RingCentral Phone 2 Under review

"Your call is being recorded" message in different languages and selectable by user/group's needs.

When recording calls, the warning message that tells the caller the call is being recorded is currently only in English. A user group would like to be able to have the recording in Spanish and/or Spanish & English combo announcement. Would als...
Guest over 2 years ago in RingCentral Phone 0 Under review

Putting RingCentral Phone Number into Private Status

We'd like to make number private so that no reporting, recording or analytics can be generated considering that calls are highly sensitive.
Guest over 2 years ago in RingCentral Phone 0 Under review