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RingCentral Phone

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It would be great if items can be filtered so all the un-addressed items (voicemail/text) can be pulled for review
Candice Callender about 1 year ago in RingCentral Phone 0 Under review

Setup On-Demand Call Listening Feature

We would like a feature that would allow users to add another user to a call so they can listen in only, but only on an on-demand basis, rather than a call monitoring group that allows every call to be listened to. This would be useful so that we ...
Evan Loewen about 1 year ago in RingCentral Phone 0 Under review

Please consolidate your network communications

Teams requires only 3 network rules to completely control all aspects of Teams Voice and Audio traffic. RingCentral requires 18 service entries and 44 separate CIDR block entries. This is very Frankenstein, please consider consolidating your servi...
Guest over 2 years ago in RingCentral Phone 0 Under review

Allow calling with 4 digits plus the area code

My French client would like to dial 4 digits with the area code : For example, he wants to call 3436, he will dial +33 3436. Or adding this number to an extension within the account, and allow the call with this extension.
Guest over 2 years ago in RingCentral Phone 0 Under review

Page Counter for Faxing

A page counter to show what page of the fax it is currently on.
Shawn Doerrer about 1 year ago in RingCentral Phone 0 Under review

Allow faxing via the RingCentral Phone app for message-only extensions

The RingCentral Phone app will allow login via a message-only extension, but there is no functionality there. Being able to send faxes would be incredibly useful. Especially if your only option to send a fax is using the print driver (only availab...
Sal Hernandez over 2 years ago in RingCentral Phone 0 Under review

Outbound Caller Name not updated with TMobile

My employee's outbound caller ID doesn't show up as Goosehead Insurance. His phone number is (817)865-1768. Please get this updated ASAP! It's showing as a law firm which is causing alot of issues with our business. Thank you!
Missy Krippel about 1 year ago in RingCentral Phone 0 Under review

Ringback Time Adjustment

We would like the ability to adjust the amount of time a parked call ringsback. Currently it is set at one minute, we would like the ability to adjust that.
Andrea Rodriguez about 1 year ago in RingCentral Phone 0 Under review

Call Queue setting options.

Add more options like Not wait or Voicemail ...When members are available, but no members answer or all members are busy or unavailable .
Rahul Khisti about 1 year ago in RingCentral Phone 0 Under review

Call Queue Pickup - Ring Time Too Long

The recent changes to Call Pickup in Queues is too long. The minimum time until you are notified that a person is in the queue is 4 Rings or 10 seconds. As with any customer service standard for phone calls, the expected answer time for a phone li...
Guest over 2 years ago in RingCentral Phone 0 Under review