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RingCentral Phone

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Automatic or scheduled sign-off

Individuals who forget to remove themselves from call queues cause an inconvenience when they do so. Calls can be missed, forwarded to voicemail, or left waiting for the next in the queue. If it were possible to schedule one's self to be removed f...
Mike Arneson over 2 years ago in RingCentral Phone 0 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest over 2 years ago in RingCentral Phone 3 Future consideration

Dial by last name- 2 letters

We have a manager who only has two initials in his last name. The phone system will not recognize it as a last name because it is only two initials.
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Improvement for Pausing and Stopping Automatic Call Recordings

It is currently not possible to pause or stop recordings when the automatic call recording feature is turned on. We would like to have that ability. The current method to pause or stop a recording is only available with the on-demand (manual) reco...
Guest over 2 years ago in RingCentral Phone 7 Under review

View contacts from RC app and RC phone app to deskphone

View contacts from RC app and RC phone app to deskphone
Guest over 2 years ago in RingCentral Phone 0 Future consideration

One Touch Audio Dial In

Anyone who is joining an audio conference call just has to hit a link rather than type the dial in and participant code. It's more efficient and Uber conference has that ability.
Guest over 2 years ago in RingCentral Phone 1 Under review

Reporting needed by IVR button press

We want to know how many customers press 1 for sales, 2 for service. This will allow us to track incoming sales calls etc...
Guest over 2 years ago in RingCentral Phone 0 Under review

Enable a true DND presence sync

Today you are required to use the RC app to put all of your devices into DND. Users should be able to press the DND button on the physical endpoint and that status should sync over to the other physical devices or softphones that are assigned to t...
Corey Buskirk over 2 years ago in RingCentral Phone 3 Under review

Add User Caller ID option: ability to select User's Name as a Caller ID

Allows user to personalize Caller ID settings to choose (i) User Name, (ii) User Direct Tel#, or (ii) User Company's Main Tel#
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Background noise cancellation

It would be great for RingCentral to filter out background noise. For example, if I'm speaking while in my car via the mobile app or via ring-out to my phone, the other party should not hear the the car engine, honking, door chime, door shut, etc....
Jacob Gur over 2 years ago in RingCentral Phone 7 Planned