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Make RC User Status visible from contacts or groups

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.
Reiner Carrera 2 months ago in RingCentral Phone 0 New

Add an OPT Out Signature line to SMS message automatically

Since it is required by TCR that all SMS messages to clients have an opt out message , it would advantageous to have a feature where this message is auto populated on all messages sent through our ring central app.
Dawn Knox 3 months ago in RingCentral Phone 2 New

HUD for iOS mobile app

The HUD feature in the desktop app is extremely useful. I'm hoping you'll be able to incorporate this feature into the iOS mobile app as well. That way, I'll be able to check incoming calls while on an active call, and I'll know who to call back j...
Mary Montenegro 2 months ago in RingCentral Phone 1 New

Allow Presence line call routing or forwarding back to originating extension

An administrative assistant who has a presence line on their handset, answers the presence line extension and determines that the caller should leave a message to the originating extension. There isn't a way at this moment for the call to be route...
Carlos Couto 17 days ago in RingCentral Phone 0 New

Parked Call Visibility

We have some users who only field and make calls through the Yealink physical call. When they park a call there is no way for them to identify which location they parked the call at. On our previous system the button lit up with a different color ...
RACHEL SMITH about 2 months ago in RingCentral Phone 0 New

Display the time zone of the person you are about to call

I think this would be a very useful feature as some businesses have contacts that are in different locations and time zones. This feature would help prevent calling someone outside of their work hours. Perhaps having this as a feature to enable wi...
Christopher Mace about 2 months ago in RingCentral Phone 0 New

Automated greeting using non-human voice

This is going to sound a little nuts but with the rise of deep fakes and AI voice impersonation, I would like the ability to initially screen a call using something other than my actual voice. In other words, I get a ton of calls from potentially ...
Scott Heffner 30 days ago in RingCentral Phone 0 New

Stop the help bubbles

Please add an option to stop the help bubbles in the PC app. I know how to use the app and would like to not click on more things to click out of a bubble telling me where to go to make a call.
Kyle Kasmer 2 months ago in RingCentral Phone 0 New

Custom voice message for ringcentral phones when offline

Just got off the phone with tech support and there is no option for a custom message when the ringcentral phones are unreachable (example internet down, phone not working correctly etc) You hear the generic message "I'm sorry no one is available t...
John Besedic 9 days ago in RingCentral Phone 0 New

"My Caller ID" Search feature

Make the outbound call experience easier, allow us to search the outbound call number or at least change to alpha organize- 100+ phone numbers to search through over here! Thanks! J
Jadyn DePhi 20 days ago in RingCentral Phone 0 New