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RingCentral Phone

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Please can we get an audio cue when calls are successfully transferred.

At the moment, as a recipient of a warm transfer, we have no idea if the caller has been passed to us or if we are still talking to the person doing the transfer. It would be good if we get an audio cue on both ends of the transfer so we can te...
Ben Walker 14 days ago in RingCentral Phone 0 Under review

Disclaimer playback during a call

During a call (not at the start of a call) a person may need to play a legal disclaimer or other pre-recorded audio clip. It would be nice if the caller could trigger the audio clip playback during the call and then return to the call once the aud...
Robert Krauthamer 15 days ago in RingCentral Phone 0 Under review

Notification of SPAM phone number status

Have a notification for the user if their phone number becomes "spam likely" or "spam warning" on recipients caller IDs.
Shadi Gharfeh 15 days ago in RingCentral Phone 0 Under review

Volume Booster

There are a few people who are very soft spoken and it's hard to hear them when they talk on the phone (either with a hard phone or softphone/desktop). Is there any way that we can increase the volume for certain users so that their voice is boost...
Will Spragg 19 days ago in RingCentral Phone 0 Under review

Bypass Extension Greeting Internal call trnasfers

Would like the option to bypass the greeting when calls are transferred from/to an internal extension but leave the greeting intact when calls are made inbound to the direct number/extension.
Propel Technology 19 days ago in RingCentral Phone 0 Under review

Delay outbound message by 45 seconds

Do to Medicare regulations we have to say certain things on every sales call. I would like to have a message played after 45 seconds, so people don't hang up when the message is played before I introduce my self.
Scott Linscheid 19 days ago in RingCentral Phone 0 Under review

Ability to record outbound EXTERNAL calls only

Currently when you are setting up automatic call recording, there is only one option to record outbound calls ("Record Outbound Calls") and this means that all outbound calls from that extension, including internal calls to other extensions, will ...
Adrian S 20 days ago in RingCentral Phone 0 Under review

FAXES--Very Important for Attorneys Legal Issue

As attorneys, we must prove to the court a fax was submitted to the opposing party or attorney especially when the opposing attorney says they never received it. This is very critical when it comes to denial and statute of limitations as the timel...
Kambiz Drake 20 days ago in RingCentral Phone 1 Under review

Report to view what numbers were on a conference call

We use our Ring Central Conference Call number extensively, but I am unable to tell who (what phone number) is actually in attendance and for how long. This would be a great feature to help me manage my operation.
John Woodall 20 days ago in RingCentral Phone 0 Under review

Ability to Customize Conference Call greeting

We would like to be able to customize the conference call number's greeting. The default greeting tells participants to "Please announce yourself". This becomes very disruptive when a person arrives late. That greeting also does not address the in...
John Woodall 20 days ago in RingCentral Phone 0 Under review