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RingCentral Phone

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Terrible app update made it worse

This app was trash to begin with. Constantly dropping calls, bad quality calls then the update came. Now if I need to dial a number a pop up comes up for the dial pad. This is a terrible design. Make it simple and stop trying to recreate the wheel.
Richard Orrick about 7 hours ago in RingCentral Phone 0 New

There should be a Bridge call appearance feature setup on desk phone phone and should be able to assign to users that is a member of a call queue

Was trying to setup a BCA on phone no BCA feature that is only available on desk phone it requires RC app interaction Unable to assign delegate on users on call queues
James Paul Bermoy 3 days ago in RingCentral Phone 0 New

Add the Park button to the dialer

Can you include the Park button on the main menu so it is not hidden behind the three dots.
Mario Moccia 26 days ago in RingCentral Phone 1 New

Forward to a number on RingCentral account that is pending Port in.

when a number is in the process of porting, we are not able to forward to that number because the system sees it as a RingCentral number but it is not because it hasn't ported. We sometimes need to forward to a line which hasn't ported yet and can...
Rachel Burroughs 14 days ago in RingCentral Phone 0 New

Multiple prerecorded messages to leave

It would be nice to have the feature to prerecord messages to leave if a customers voice mail answers. With just a click of a button you could select one of the messages to be left with out having to stay on the line and record the message live
Joshua Arnold 4 days ago in RingCentral Phone 0 New

the reason why you can hear faxes in your voicemailbox is because both faxes and voicemails are stored in the same Mailbox

can we separate, faxes going into my voice mail box?
LANstar IT 4 days ago in RingCentral Phone 0 New

Silent warning group

Customer like to create group like with button, allow user in the group press the button to warning if any emergency like a life threatening situation happens, the warning is silent, just possible turn on the light of group button, alerting other ...
Yi Cao 4 days ago in RingCentral Phone 0 New

Parked Call Banner – Automatically Close the Popup When the Parked Call is Answered

We would like the green Parked Call popup box to automatically close when the parked call is answered. This will be a nice feature to have so that we can be assured that the parked call is answered. Currently, the popup remains open, and we have t...
Mario Moccia 26 days ago in RingCentral Phone 0 New

Allow for Three Sections in the Call Queue Display Settings

Please add three selections to be made in the Call Queue display settings. Currently, only two selections can be made. We need the display settings to include three options for all incoming calls: Queue name, Caller ID, and Called ID name.
Mario Moccia 26 days ago in RingCentral Phone 0 New

Button on polycom phone to sign out of queue

I would like a key on the polycom phone to easily sign out of the call queue instead of having to sign into a pc opening the ring central app just to sign out.
Jerry LaMartina 6 days ago in RingCentral Phone 0 New