RingCentral Analytics

The ability to filter the dashboard to see the calls/minutes graphs for only inbound or only outbound and ability to filter out internal calls.

This would be useful so that we can track weekly stats as the week progresses rather than a rolling 7 days which the last 7 days date range does. It would work by allowing Monday to Sunday for the current week to be the date range and then once th...

Hello, we have configured our RC in the multi-site fashion. It will be ideal if we can view the LOB Analytics by individual site in addition to the global view. Can that filter be added? Thanks! Todd

Allow us to search for webinars based on the host, co-host, panelists. We want to find all events a person or group hosted and it also shows ones they attended.

Can’t alert an Algo strobe when extension rings. Have radio studio that needs silent alerting and led of phone is too small.

Currently, under analytics, we can only send reports to 1 email address. It would be very useful for myself, as the Information Systems Director and my IT Manager to both be able to receive those reports.

The current hubspot integration is very difficult to use. Continuous ringing after the call that won't go away unless i completely close Google Chrome, calls aren't automatically logged in the CRM, call outcomes are not auto logged, etc. The worst...

It would be of benefit to have an option to have a dark mode on the site. Have a bright dashboard causes strain on the eyes.

Could we leave off the deactivated or deleted users from the adoption and usage report since those persons are not longer working for the company.

I make myself a daily report and I have to click through ring central each day to create report in google sheets. I would like a way to have those metrics show up on one sheet every morning.