RingCentral Analytics

Under The reports "Call Log" there is a column stating "Forward To" which pops up under the detailed view . I would like to be able to generate and export this information in a Analytics Report.

RingCentral should have alert notification setting which should trigger if number of calls made daily are less than 25 (Each User)

We would like to have a report wherein we could get the total number of calls based on the Caller ID number used.

It would be nice to be able to produce a printed/exported report of detailed call flow in Performance section of Analytics. While it can be displayed, according to support - "Performance Reports do not currently have a feature to be able to downlo...

It would be nice to be able to attach the report to the email for subscribed business analytic reports instead of requiring the user to log in to download the data

We'd like to be able to track SMS texts sent and received in Business Analytics in additional to phone calls.

Analytics - Performance Reports - Add Privacy options. It would be ideal if the Analytics - Performance Reports had the same Privacy options as the Live Reports and Business Analytics. This would allow users to locate performance report that are a...

need to assign 3 numbers to 1 user extension so they can make/receive calls using 1 extension depending who's assign to take in call per day

Option in Analytics that shows numbers of endpoints registered, offline, how long the endpoints registered, number of unregistered endpoints, etc

Allow graphs to be exported as PDF Add the option to hide 0 calls on report. Every report shows all 500 users even if they are zero.