RingCentral Analytics

This would be useful for creating Dashboard or Power BI for analysts. When we export the performance report, there should be a date attached beside the numbers from when the date was gathered. When the data is - for example, longer as far as weeks...

For Queue managers who would like to see have a dashboard that alerts them when a metric falls out of an acceptable range (e.g. calls in queue above X).

Line of Business Analytics - Monthly Call Flow stats Would love to be able to have the option download this chart in a .pdf format so the chart can be presented.

I want to see what % of outbound calls is answered on average at specific time of a day.

We have about 10 numbers we like to monitor. Would be good to receive one report instead of multiple. Or not have to filter a larger report.

I would like to see a sample report before I set the subscription, can that happen please?

So it can be left on and can view whos is on the phone, talk time, and number of dials. without needing to refresh and pick date and then submit every time.

let each dept manager see only there call analysis

When Exporting a list of users- Report should include "user hours"