RingCentral Analytics

This could be in the Live Reports or the App.

When a caller dials a number that is setup with a menu system, a key should be selected from the key board to proceed further. The selection the caller makes could an important call stat. As an example, if you have a menu system that has different...

We used to be able to dial just 7 digits when we placed a call locally in the United States. Now we have to dial the area code for local numbers. Can you make it be how it used to be? Please and thank you1

I would like to embed the code for Ring Central reporting into other reporting solutions. For my specific use it would be HubSpot, but anything that allows for embed would benefit from this.

You can subscribe to Performance Report using Excel format, but not CSV format. You can manually download the Calls tab in CSV format. We should be able to subscribe to the Calls tab in CSV format too.

When users create a live report dashboard no one else is currently able to edit it. This makes sense so that other users are not in them messing them up and changing them when the information chosen is actually needed, but it would also make sense...

Requesting to add the feature to be able to monitor and get a report about the log in and log out of the users on the account

If I want to share analytics I have to take screen shots. I would like to be able to download the data to share.