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RingCentral Analytics

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Fax Page Volume Reporting

No description provided
Guest over 2 years ago in RingCentral Analytics 0 Under review

Disable the ability of the user to download the call recording

Disable the ability of the user to download the call recording but the customer wants still the extensions to have an access on the call recording, just disable the ability of the user on the extension to download the recording.
Oliver Catacutan over 2 years ago in RingCentral Analytics 0 Under review

Call detail export for the LOB Analytics

We want to see the call detail for the LOB analytics and it is difficult to filter through call logs to determine which calls were part of the LOB Analytic we are looking at.
Erica Rusk 8 months ago in RingCentral Analytics 0 Under review

Show who disconnected the call

Show who disconnected to call to help identify whether calls are being dropped by the caller, or by a network issue.
Mike Kralik about 1 year ago in RingCentral Analytics 0 Under review

Performance Report

It would be helpful to receive subscription performance reports by user instead of every user.
Guest about 1 year ago in RingCentral Analytics 0 Under review

Billing report

can I get a monthly billing report
Guest about 2 years ago in RingCentral Analytics 0 Under review

Threads

Would love if teams had an option to disallow posts by non-admins but still allow threads. For example, users would not be making new posts to respond to a management question and therefore sending notifications to an entire channel. They could re...
Guest over 2 years ago in RingCentral Analytics 0 Under review

Share dashboard with selected users

It would be nice to create a Dashboard and be able to share it with selected users. This will allow for teams to share a dashboard without it having to be visible to the entire organization.
Guest about 1 year ago in RingCentral Analytics 0 Under review

Include the local IP address of the client device, not just the public IP

Please include the client's local IP address and not just the public IP of the device a user is logged into and taking calls from. You could add this near the "Network Type"
Guest over 2 years ago in RingCentral Analytics 2 Under review

Automation tools

an option to automatically add missed calls to a spreadsheet if they fit a specified criteria, or at least a button to quickly copy the call information (number, when they called, what location they called, etc.) alternately, a centralized missed ...
Guest over 2 years ago in RingCentral Analytics 0 Under review