RingCentral Analytics

Showing 58

1 VOTE

Filter KPIs by Department

This is useful to Department leads os that they can filter out their own departments/groups.

Guest over 1 year ago in RingCentral Analytics 1 Already exists

1 VOTE

Detailed report of Ring Central Video usage

I'm looking for a report similar to Ring Central Meetings that shows who the participants were in a select meeting.

Guest about 2 years ago in RingCentral Analytics 3 Already exists

1 VOTE

Would like to see the time of day graphics report back

No description provided

Guest over 2 years ago in RingCentral Analytics 1 Already exists

1 VOTE

Track version and type of RingCentral app

In analytics, the ability to track the versions of the apps being uses, as well as the type (i.e. RC Phone, Meetings, RC apps). This will help with troubleshooting.

Guest almost 3 years ago in RingCentral Analytics 1 Already exists

1 VOTE

Real-time analytics, or at least faster updates

We would like real-time updates to analytics, or at least faster updates like every 5-10 minutes. We need to see when we have missed/abandoned calls so we can return them faster.