Skip to Main Content

RingCentral Analytics

Showing 717 of 6974

QOS Reports by email

Ability to add QOS Reports by email.
Earl Jordan about 1 year ago in RingCentral Analytics 0 Under review

Switch timezone

Can I switch timezone so I can adjust with local time on Analytics
Kimi Sun about 1 year ago in RingCentral Analytics 0 Under review

recording

No description provided
Guest about 1 year ago in RingCentral Analytics 0 Under review

Hang-Up sound

after speaking with client or anyone from organization there is no sound indicate person hand up the call unless I go to app to see if they really hang up.
Guest about 1 year ago in RingCentral Analytics 0 Under review

Merge 2 separate calls

Some time I have 2 separate calls that i want to merge both call together there is no option for it.
Guest about 1 year ago in RingCentral Analytics 0 Under review

add call recording to performance reports call list

instead of filtering calls that were over a minute long(to filter ppl out who didnt answer) and then copy and pasting into call log on a separate window having it all in the same place would help a lot
Guest about 1 year ago in RingCentral Analytics 0 Under review

Track calls by state

This would be used to track the success of marketing campaigns in different state
Guest about 1 year ago in RingCentral Analytics 0 Under review

Change color of indicators

Being able to change the indicator colors from just blue green and red would help people with optical issues like color blindness.
Thomas Taylor about 1 year ago in RingCentral Analytics 0 Under review

Visual display of voice distributiopn

I would like to see at a glace the distribution of each party talking on the call. The idea is to check who is talking (prospect vs. agent) and a percentage representation of that for each call.
Guest about 1 year ago in RingCentral Analytics 0 Under review

Search for user within role (eg, host only)

Allow us to search for webinars based on the host, co-host, panelists. We want to find all events a person or group hosted and it also shows ones they attended.
Guest about 1 year ago in RingCentral Analytics 0 Under review