RingCentral Analytics

Can’t alert an Algo strobe when extension rings. Have radio studio that needs silent alerting and led of phone is too small.

It would be of benefit to have an option to have a dark mode on the site. Have a bright dashboard causes strain on the eyes.

Could we leave off the deactivated or deleted users from the adoption and usage report since those persons are not longer working for the company.

I make myself a daily report and I have to click through ring central each day to create report in google sheets. I would like a way to have those metrics show up on one sheet every morning.

Currently there is now way to identify if outbound calls are connected to a customer or missed. And since the call length of some calls that are going to voicemail are over 1 minute, it is impossible to filter out all outbound calls that go to voi...

It interrupts

The account holder location (country of origin), should determine the format in which the data such as start time field, (the date and time stamp) in the performance reports is reflected. In Australia we use Australian English settings for all off...

I would like to be able to see details about voicemails; specifically when they came in who they came into, and be able to click on the que or individual to see their call history and identify if they called that number back.

would love to be able to pull a report showing whether or not the connection to our faxes sent was made to the recipient.

If the calls for each region could automatically go to that office first before being sent to other offices it would assist in the service quality for the customers. I.e. if South Coast calls could go to south coast reception first and Sydney call...