Analytics for Meetings Dashboard: Report Specifically For 1 Day Only
- Clickable links: Last 7, 30, 180 days, 12 months, and custom range.
- Custom range doesn't allow us to generate a report that's for one day only. Minimum days for the report is 2 days.
Why is it useful
- Accurate data/inf...
Using a similar concept in the attached screenshot, submitting an email that covers these items along with who answered the call, the sentiment, inbound or outbound, duration, department, and the caller. This information can be pulled into separat...
New "Alerts" feature missing option to monitor calls that fail/will not connect/complete (inbound/outbound)
Today, my team is claiming many calls (in/out) not completing just going to dead space etc. Trying to view QOS on these calls but these calls are omitted entirely. So I thought this would be a good way to test the new alerts feature, but alas this...
This will help us to understand the use cases of how our teams are using RingCentral messenger for collaboration. Are they still doing the vast majority of lengthy messages in Email, or are we seeing a transition to MVP?