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RingCentral Integrations

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disable Provisioning related email alerts sent to users

We are planning to FULLY turn on AD/azure Provisioning for Ring Central Every time I test with Provision on demand an email alert is sent to the user. I don’t think it should be triggered at all, should be just added to a daily report Admins can...
Jaakan Shorter 5 months ago in RingCentral Integrations 0 Future consideration

Tip Bot

Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community t...
Alex espinoza about 1 year ago in RingCentral Integrations 3 Under review

Ability to change the defaults for RingCentral Video within the Outlook plugin

We would like to change the default settings for the following options: Turn off video for all participants Require a password Participants can only join after me Enable waiting room I made the changes in the RingCentral app for my PMI, but it doe...
Guest over 1 year ago in RingCentral Integrations / RingCentral Video 1 Future consideration

Connects RingCentral reporting to third-party security software

I had a customer looking for an automated way to forward the logs to the SIEM system hosted in the cloud for analysis. Currently there is no way to automatically feed the RC Office audit logs into a third party SIEM solution, in this case the SIEM...
Guest over 1 year ago in RingCentral Integrations 1 Under review

Integration and/or App for SalesLoft

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
Guest over 1 year ago in RingCentral Integrations 0 Under review

MMS/Group text capability in Salesforce Integration

In the RingCentral Salesforce integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is...
Guest about 2 years ago in RingCentral Integrations 2 Future consideration

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, can you fix this?

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, c...
Alain PIT 5 months ago in RingCentral Integrations 0 Under review

Glip: Create task as Zapier action

We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.
Guest over 1 year ago in RingCentral Integrations 0 Under review

Access Direct Messages in Outlook Plug-in

It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Add ServiceTitan Integration

Plumbing companies use ServiceTitan as an effective, industry-specific CRM. Integrating a soft phone with their CRM would be a great push to migrate to RCO/ACO
Guest almost 2 years ago in RingCentral Integrations 0 Under review