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RingCentral Integrations

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Zoho Campaign SMS

it would be great to integrate with Zoho Campaign to do SMS.
Guest about 2 years ago in RingCentral Integrations 1 Under review

Integration with EPIC Software

I have a client that uses EPIC Software's BMS (Broker Management System). This is a very popular software for Insurance Brokers. It would be beneficial to have it integrated into Business Connect (TELUS).
Jason Woods about 2 years ago in RingCentral Integrations 3 Under review

Airbnb does not allow usage of RingCentral as a host contact number

Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral si...
Guest over 2 years ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component

As more departments/teams use RingCentral for Salesforce, it would be helpful if it was possible to be able to define multiple layouts for different users. That way, we can tailor which data our users need to capture.
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Canned Responses

It would be a great if admins had the ability to defined canned responses (i.e. pre-defined text) that users could select when making calls. For example, when users call and leave a voicemail. This could then be added to the 'Notes' without users ...
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

Salesforce plugin - please update the product so that it supports dependent drop down lists

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...
Paul Fletcher over 2 years ago in RingCentral Integrations 1 Under review

Native ActiveCampaign integration

I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.
Guest over 2 years ago in RingCentral Integrations 0 Under review

integration for 3rd party captioning software

This feature already exists in Zoom and is mentioned in the RC settings thought it does not exist in practice. To be able to easily connect a 3rd party AI captioning software such as webcaptioner.com would be much easier than typing captions and m...
Guest over 2 years ago in RingCentral Integrations / RingCentral Meetings & Webinar 0 Under review

App or Integration with Lead Docket and Filevine

We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.
Guest over 2 years ago in RingCentral Integrations 4 Under review

Allow Integration with Keap/Infusionsoft

We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!
Guest over 2 years ago in RingCentral Integrations 1 Under review