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RingCentral Integrations

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RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component

As more departments/teams use RingCentral for Salesforce, it would be helpful if it was possible to be able to define multiple layouts for different users. That way, we can tailor which data our users need to capture.
Richard Pomeroy over 1 year ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Canned Responses

It would be a great if admins had the ability to defined canned responses (i.e. pre-defined text) that users could select when making calls. For example, when users call and leave a voicemail. This could then be added to the 'Notes' without users ...
Richard Pomeroy over 1 year ago in RingCentral Integrations 0 Under review

More Zapier Actions

I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.
Ashling Soares about 2 years ago in RingCentral Integrations 0 Future consideration

Integrate with Salespype CRM

Woould allow calling functionality to the CRM.
Scott Magoon 6 months ago in RingCentral Integrations 0 Under review

Salesforce plugin - please update the product so that it supports dependent drop down lists

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...
Paul Fletcher over 1 year ago in RingCentral Integrations 1 Under review

AgencyBloc integration

We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!
Guest about 1 year ago in RingCentral Integrations 0 Under review

Vertafore AMS360 insurance agency management software

It would be great if the number could match to customer records and open them as a call comes in and save activities (calls, faxes, texts) directly to the customer record
Eric Lindman over 1 year ago in RingCentral Integrations 1 Under review

Integration with Practice Panther - legal practice management software

It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral ...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Care Stream dental Software integration

We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.
Front Desk 7 months ago in RingCentral Integrations 1 Under review

Add Contact to Ringcentral when added to CRM

Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.
Natalie Crown over 1 year ago in RingCentral Integrations 0 Under review