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RingCentral Integrations

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Status and Queue visibility in RingCentral in Salesforce.com

Being able to see agents status's and call queues as it shows in the Avaya Cloud Phone App. Agents need to transfer to users that show available but status visibility is not available in RingCentral App.
Stephanie Rensburg over 1 year ago in RingCentral Integrations 0 Under review

RingCentral & Oscar EMR - enable Oscar EMR to send and receive fax from and to Oscar EMR via RC Fax line

RingCentral & Oscar EMR - enabling Oscar EMR to Send fax from within Oscar EMR (eform) via RC Fax line Receive faxes sent to RC fax line to be deposited into Oscar EMR This will increase the RC fax product appeal to many users out there. Sam
Front Desk 1 5 months ago in RingCentral Integrations 0 New

Salesforce plugin does not reflect intercompany name when dialing an extension.

It would be beneficial to have verify an intercompany extension or the reverse to have the extension show up when typing an intercompany name.
Sara Adelman over 1 year ago in RingCentral Integrations 0 Under review

Ring Central really needs to integrate with a Calendar App.

I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.
Jesse Verdi almost 3 years ago in RingCentral Integrations 1 Future consideration

Integration with Buildertrend

Builder Trend is a CRM / Project Management Software. It would be great to Track Communications with client via Phone and/ text to Client
Aaron Workman 10 months ago in RingCentral Integrations 0 Future consideration

RingCentral for Salesforce: Auto Log Notes - enabled by System Admin

'Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control ov...
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"
Paul Fletcher over 2 years ago in RingCentral Integrations 1 Under review

More Zapier Actions

I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.
Ashling Soares about 3 years ago in RingCentral Integrations 2 Future consideration

oowrin is the new CRM please add to our ring central family

New CRM integration
Sandeep Reddy 5 months ago in RingCentral Integrations 1 Future consideration

HQS

HQS is a big CRM tool for Adminastration and Calling customers. It would be massivly helpful
Benjamin Röttger 5 months ago in RingCentral Integrations 1 Future consideration