Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Integrations

Showing 249

RingCentral integration with epicor erp

my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.
Guest almost 3 years ago in RingCentral Integrations 0 Under review

integration for 3rd party captioning software

This feature already exists in Zoom and is mentioned in the RC settings thought it does not exist in practice. To be able to easily connect a 3rd party AI captioning software such as webcaptioner.com would be much easier than typing captions and m...
Guest almost 3 years ago in RingCentral Integrations / RingCentral Meetings & Webinar 0 Under review

App or Integration with Lead Docket and Filevine

We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.
Guest almost 3 years ago in RingCentral Integrations 4 Under review

Adding a do not disturb key to the call pickup group or desk phone.

agents are receiving calls while not in the queue on the Bridge console. In the bridge console it require the agent to be a part of the call pickup group in the Belcan queue to answer call while in a call. The issue is when the agent logs out the ...
Reginald Nash 12 months ago in RingCentral Integrations 0 Under review

Sync MS teams Call logs to RC call logs

Requesting feature to sync MS teams Call logs to RC call logs , so that whatever settings has beens set to MS teams will also tell the Call logs from RC call logs, for example user from MS teams placed status to dnd and all calls should be routed ...
Ruschelle Ann Tan almost 2 years ago in RingCentral Integrations 0 Under review

Allow Integration with Keap/Infusionsoft

We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!
Guest almost 3 years ago in RingCentral Integrations 1 Under review

Attached Images to Text Message in Outlook Plug-in

We need the ability to attach images to text messages from the Outlook plug-in.
Guest about 3 years ago in RingCentral Integrations 0 Under review

Why is that automatic call recording records on hold marketing when calling and not called?

I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?
Marketing Department about 1 year ago in RingCentral Integrations 0 Under review

Add "Zoho WorkDrive" app to RingCentral Archiver App integrations

As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the wh...
Jason Hay about 2 years ago in RingCentral Integrations 0 Under review

Service Monster CRM integration

We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with...
Guest about 3 years ago in RingCentral Integrations 2 Under review