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RingCentral Integrations

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Calendar Tasks variable time settings.

In the tasks area of calendar creation there needs to have a customizeable time frame menu item. For instance, there is the ability to create a weekly repeat item, but if an item is bi-weekly or bi-monthly, there is no ability to address those typ...
Brenda Dickert 8 months ago in RingCentral Integrations 0 Under review

Airbnb does not allow usage of RingCentral as a host contact number

Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral si...
Guest about 2 years ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component

As more departments/teams use RingCentral for Salesforce, it would be helpful if it was possible to be able to define multiple layouts for different users. That way, we can tailor which data our users need to capture.
Richard Pomeroy about 2 years ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Canned Responses

It would be a great if admins had the ability to defined canned responses (i.e. pre-defined text) that users could select when making calls. For example, when users call and leave a voicemail. This could then be added to the 'Notes' without users ...
Richard Pomeroy about 2 years ago in RingCentral Integrations 0 Under review

Salesforce plugin - please update the product so that it supports dependent drop down lists

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...
Paul Fletcher about 2 years ago in RingCentral Integrations 1 Under review

Auto log into Ring Central every time we are logged into Saleforce

When I log into Salesforce, I need to re-login into Ring Central. Need to auto log into Ring Central every time we are logged into Saleforce
Joel Socorro over 1 year ago in RingCentral Integrations 0 Under review

RingCentral Outlook plugin for Mac

Why is there no RingCentral for Outlook plugin for Mac.
Matt Sadorf over 1 year ago in RingCentral Integrations 1 Under review

integration for 3rd party captioning software

This feature already exists in Zoom and is mentioned in the RC settings thought it does not exist in practice. To be able to easily connect a 3rd party AI captioning software such as webcaptioner.com would be much easier than typing captions and m...
Guest about 2 years ago in RingCentral Integrations / RingCentral Meetings & Webinar 0 Under review

App or Integration with Lead Docket and Filevine

We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.
Guest about 2 years ago in RingCentral Integrations 4 Under review

Salesforce Integration Screen Pop Override

It would be great if we could default a specific Salesforce object to be set as the screen pop source. For example, even if multiple Contacts are found to match the inbound phone number but only one Account matches, the integration would pop to th...
Brandon Pitts over 1 year ago in RingCentral Integrations 0 Under review