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RingCentral Integrations

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Reduce RingCentral's Session Timeout Setting from 7 Days for Salesforce Integration

When using the Salesforce integration, RingCentral's session timeout setting is 7 days. Having checked with RingCentral support, this cannot be adjusted. If a user uses the RingCentral for Salesforce integration and does not logout, the Salesforce...
Richard Pomeroy about 2 years ago in RingCentral Integrations 0 Under review

Make any call (independent of outcome) trigger automations in Zapier

Right now only Missed Calls or Completed Calls will trigger automations in Zapier. Instead, it would be nice if ANY call could trigger an automation and then we can filter by result and create more complex workflows.
Treatment Manager about 1 year ago in RingCentral Integrations 0 Under review

Add Call Queues to Zapier Integration

We use Zapier to run a variety of automations whenever there are missed calls. Unfortunately, we cannot build any automations around call queues as this feature is not supported in the Ringcentral integration with Zapier which limits how we set up...
Treatment Manager about 1 year ago in RingCentral Integrations 0 Under review

Zoho Campaign SMS

it would be great to integrate with Zoho Campaign to do SMS.
Guest over 2 years ago in RingCentral Integrations 1 Under review

Legal case management software

Like cloudlex or peer. Track incoming calls from within the app
Nnamdi Ekeh over 1 year ago in RingCentral Integrations 0 Future consideration

Integrate with Outlook's flagged email/task tool

Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.
Trey Penna over 1 year ago in RingCentral Integrations 0 Under review

Integration with Buildertrend

Builder Trend is a CRM / Project Management Software. It would be great to Track Communications with client via Phone and/ text to Client
Aaron Workman about 1 year ago in RingCentral Integrations 0 Future consideration

RingCentral for Salesforce: Call Recording Links - https instead of http

Would it be possible for the formula used to generate the Call Recording Link ( rcsfl__Call_Recording__c) in the Salesforce integration to be https:// rather than http://, please? Currently, when users click on the Call Recording link, the call re...
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

leaving a call back number

Does RingCentral have feature where a caller is allowed to leave a call back number, instead of waiting or leaving a voicemail.
PSG LEANNE about 1 year ago in RingCentral Integrations 0 Under review

Integration with GoHigh Level CRM

Becaues it would eliminate Twilio while bringing RC more subscribers
Guest about 2 years ago in RingCentral Integrations 1 Under review