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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Integrations

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Make any call (independent of outcome) trigger automations in Zapier

Right now only Missed Calls or Completed Calls will trigger automations in Zapier. Instead, it would be nice if ANY call could trigger an automation and then we can filter by result and create more complex workflows.
Treatment Manager about 1 year ago in RingCentral Integrations 0 Under review

Add Call Queues to Zapier Integration

We use Zapier to run a variety of automations whenever there are missed calls. Unfortunately, we cannot build any automations around call queues as this feature is not supported in the Ringcentral integration with Zapier which limits how we set up...
Treatment Manager about 1 year ago in RingCentral Integrations 0 Under review

Integrate contacts from Guesty

I’m an STR property manager. I manage most communications with customers from a platform called Guesty. It would be extremely convenient if I could sync up my contact list from Guesty to RingCentral.
Emily Wesling 6 months ago in RingCentral Integrations 0 New

Zoho Campaign SMS

it would be great to integrate with Zoho Campaign to do SMS.
Guest over 2 years ago in RingCentral Integrations 1 Under review

Legal case management software

Like cloudlex or peer. Track incoming calls from within the app
Nnamdi Ekeh over 1 year ago in RingCentral Integrations 0 Future consideration

Integrate with Outlook's flagged email/task tool

Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.
Trey Penna over 1 year ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Call Recording Links - https instead of http

Would it be possible for the formula used to generate the Call Recording Link ( rcsfl__Call_Recording__c) in the Salesforce integration to be https:// rather than http://, please? Currently, when users click on the Call Recording link, the call re...
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

Integration with Buildertrend

Builder Trend is a CRM / Project Management Software. It would be great to Track Communications with client via Phone and/ text to Client
Aaron Workman about 1 year ago in RingCentral Integrations 0 Future consideration

Integration with GoHigh Level CRM

Becaues it would eliminate Twilio while bringing RC more subscribers
Guest about 2 years ago in RingCentral Integrations 1 Under review

MMS/Group text capability in Salesforce Integration

In the RingCentral Salesforce integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is...
Guest over 3 years ago in RingCentral Integrations 3 Future consideration