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RingCentral Integrations

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Integration for Voicemails to be added to CRM

Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....
Natalie Crown over 1 year ago in RingCentral Integrations 0 Under review

Salesforce Integration Call Disposition Subject Default

It would be great to be able to setup a specific defaulted Subject for the Task being logged for each call activity. Currently the user has to manually change it to something else, but it would be great to have the ability as an Admin to default t...
Brandon Pitts 10 months ago in RingCentral Integrations 0 Under review

Salesforce Integration Screen Pop Override

It would be great if we could default a specific Salesforce object to be set as the screen pop source. For example, even if multiple Contacts are found to match the inbound phone number but only one Account matches, the integration would pop to th...
Brandon Pitts 10 months ago in RingCentral Integrations 0 Under review

Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration.

Pass the Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration. Specifically with Salesforce CTI integration & call logging, other RC data is passed into Salesforce task fields like call duration, call direction, call result...
Jeanette Hagan over 1 year ago in RingCentral Integrations 1 Under review

Integrate with Contactually CRM

Please integrate with Contactually CRM. It's the CRM all Compass agents use. Right now the click to call from the CRM opens DialPad and the click to text opens iMessages. This would be SO MUCH BETTER.
Kate Hamlin 10 months ago in RingCentral Integrations 1 Already exists

Grafana alert integration for MVP team messaging

Grafana supports a number of mechanisms for alert notification. This includes integrations with Slack and Microsoft Teams, and it would be nice to have one for MVP as well. While the existing Webhook feature looks like it could be made to work, it...
Asa Atallah 10 months ago in RingCentral Integrations 0 Under review

AppointFix

This is an appointment apps for professionals
Guest 10 months ago in RingCentral Integrations 1 Under review

Integration with iManage

Legal firms in the UK tend to use iManage for their legal document workflows and case management. MS Teams offer a deep integration with iManage and one of our large customers is looking to move message and video to Teams because of this integration
Emma Murray 10 months ago in RingCentral Integrations 0 Under review

RingCentral for Outlook to Save Click to dial/Click to SMS settings

It's inconvenient to have to constantly set it up each time we log in.
David Smucker 10 months ago in RingCentral Integrations 0 Under review

Integration with GoHigh Level CRM

Becaues it would eliminate Twilio while bringing RC more subscribers
Guest 10 months ago in RingCentral Integrations 1 Under review