RingCentral Integrations

Add HoneyBook CRM

agents are receiving calls while not in the queue on the Bridge console. In the bridge console it require the agent to be a part of the call pickup group in the Belcan queue to answer call while in a call. The issue is when the agent logs out the ...

We use Jobber for scheduling and client management. It would be helpful if our phone system would link with our management system so we don't need to do data entry twice.

I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?

CRM integration with Monday.com

Currently, only one user/ext can send a text using the main phone line. It would be better if this would apply to all users in the account. Similar to outbound calls, all users have the option to call using either the main line or the extension.

When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS

Does RingCentral have feature where a caller is allowed to leave a call back number, instead of waiting or leaving a voicemail.

This is the best to-do list, daily planner and organizer

We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.