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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Integrations

Showing 390

leaving a call back number

Does RingCentral have feature where a caller is allowed to leave a call back number, instead of waiting or leaving a voicemail.
PSG LEANNE about 1 year ago in RingCentral Integrations 0 Under review

RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

In Salesforce we use mandatory fields to enforce our advisors to complete relevant sections of a task/activity. It would be useful to be able to have these mandatory fields reflected in the RC component which would ensure that our advisors are com...
Paul Fletcher almost 3 years ago in RingCentral Integrations 1 Under review

Salesforce WebRTC plugin - Date format is limited to US format

When updating calendar dates in the RC plugin for Salesforce the date displayed is in US date format - this is even with the computer set to UK date format and our Salesforce environment being set to display in UK date format too. Please can this ...
Paul Fletcher almost 3 years ago in RingCentral Integrations 0 Under review

text message automation

please make text automation work flow happen in salesforce!!
Guest over 2 years ago in RingCentral Integrations 0 Under review

MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

As of 6/14/22, my entire company has abandoned the MS Teams and RingCentral integration for the Ring Central Desktop App because (1) we cannot search for keywords in SMS messages in the integration and (2) the phone directory only displays active ...
Keoki Nardin over 1 year ago in RingCentral Integrations 0 Under review

Connects RingCentral reporting to third-party security software

I had a customer looking for an automated way to forward the logs to the SIEM system hosted in the cloud for analysis. Currently there is no way to automatically feed the RC Office audit logs into a third party SIEM solution, in this case the SIEM...
Brandon Demoss almost 3 years ago in RingCentral Integrations 1 Under review

Native ActiveCampaign integration

I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.
Guest almost 3 years ago in RingCentral Integrations 1 Under review

Add Contact to Ringcentral when added to CRM

Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.
Natalie Crown almost 3 years ago in RingCentral Integrations 0 Under review

Integration with Keap

Allow a Google add on to integrate with Keap seamlessly
Ron Gallichio almost 2 years ago in RingCentral Integrations 1 Future consideration

Add contact to Group Message

We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.
Acme DOL about 1 year ago in RingCentral Integrations 0 Under review