RingCentral Integrations

agents are receiving calls while not in the queue on the Bridge console. In the bridge console it require the agent to be a part of the call pickup group in the Belcan queue to answer call while in a call. The issue is when the agent logs out the ...

I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?

When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS

Does RingCentral have feature where a caller is allowed to leave a call back number, instead of waiting or leaving a voicemail.

This is the best to-do list, daily planner and organizer

We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.

JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into ...

I wish you integrated with Act! CRM

We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.

Please let me know if you guys have any integrations or apps with BONAFIDE.